What are the responsibilities and job description for the Scheduling Coordinator position at 1 Stop Pest Control?
1STOP Pest Control is a fast growing local small family business that services all around the Tri-State area. We strive to provide customers with high-quality pest control solutions. We are dedicated to providing exceptional service to residential and commercial clients. We pride ourselves on our commitment to customer satisfaction and effective pest management solutions.
```Job Overview```
We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. The ideal candidate will be proficient in Excel, posses strong organizational skills, and excel in managing various office duties, including answering phones and assisting customers, scheduling services for our technicians.
```Duties```
- Schedule pest control appointments for technicians based on geographic routes and client availability.
- Coordinate with field technicians to ensure efficient routing and timely service delivery.
- Utilize Excel to maintain and update scheduling spreadsheets, routing software and customer databases.
- Communicate with customers to confirm appointments, provide service information, and address inquiries or concerns.
- Collaborate with team members to streamline office processes and improve customer service experiences.
- Prior pest control knowledge or service is NOT required!
```Skills```
* Strong organizational skills with the ability to prioritize tasks effectively
* Excellent communication skills, both written and verbal
* Attention to detail and accuracy in maintaining records
* Strong customer service skills
* Ability to multitask and prioritize tasks in a fast paced environment
* Build and maintain customer relationships
* Be able to work independently and in teams
* Ability and willingness to work flexible hours
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. This is an excellent opportunity to join a dynamic team dedicated to delivering high-quality pest control. Apply now!
Why 1STOP Pest Control? We are a local small family business that is growing fast which ultimately means there is room to grow.
Call now to schedule an interview! 513-888-9576
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Paid training
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Miamitown, OH 45041: Relocate before starting work (Required)
Work Location: In person