Knowledge Manager

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance now and in the future. Summary: In this role, you will support the Services Center of Excellence Knowledge Management capability by assisting with practices, processes, standards, and tools to capture and share delivery-related knowledge to be used across our matrixed operating organization. You will support the knowledge management methodology to help promote and advance its success in becoming part of the DNA for Vizient services. You will role model knowledge management best practices, tools, and ways of working, taking ownership for the transformational change we want to create. Responsibilities: Assists with the development, implementation and sustainment of KM strategies, governance, processes, and standards across various teams, workflows and tools. Works with multi-disciplinary, cross-functional teams to coordinate and support simultaneous KM projects within appropriate time frames. Supports knowledge management technology, including new knowledge creation, moderation support, and categorization/taxonomy work to organize and share content. Assists with monitoring, compilation, and reporting of key performance indicators. Creates and maintains standard operating procedures (SOPs), single point lessons, training videos and other materials for multi-faceted business needs, with supervision. Participates in trainings and knowledge capture/sharing events. Monitors and triages internal KM mailbox and provides timely and excellent customer support to internal clients. Manages monthly end of engagement survey process and monitors for improvements. Edits and proofreads materials for brand, voice, style, audience, and other business considerations. Qualifications: Relevant degree preferred. 2 or more years of relevant experience required. Functional and technical experience with knowledge management tools preferred. Strong proficiency in Microsoft platform (Word, PowerPoint, Excel). Adobe Creative Cloud (Illustrator, Photoshop, InDesign) preferred. Excellent communication and interpersonal skills, including proven ability to interact with internal clients and foster relationships with employees at various levels of an organization. Experience managing simultaneous tasks and meeting deliverables with superior attention to detail and minimal error. Excellent verbal and written skills. Understanding and application of AP Style preferred. Must provide writing samples and portfolio demonstrating past work. Estimated Hiring Range: $59,600.00 - $86,450.00 This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law. Working at Vizient means making a difference in today’s dynamic health care industry, every day. Our mission is to connect health care organizations and providers with the knowledge, solutions and expertise that enable them to accelerate their clinical and operational performance. Vizient is based in Dallas and has offices in 20 metropolitan areas across the United States. We have 4,000 employees with a breadth of expertise, experience and compassion, who are eager to develop and implement solutions that advance health care for the greater good. Across our enterprise of companies, we have the scale and depth to deliver exponential impact across the continuum of care: Provista – Proven supply chain partner specializing in extended, diagnostic and preventive care facilities, including surgery centers, home health and senior living Apexus – The exclusive contractor for 340B Drug Pricing Program, managed by the Health Resources and Services Administration aptitude – The industry’s first online direct contracting market, supporting self-contracting activity between hospitals and suppliers. Sg2 - Providing a unique blend of analytics, intelligence, consulting and education to enable health system leaders to integrate strategic growth and performance across the continuum of care. Click here for Vizient Careers Home Page.

Salary : $59,600 - $86,450