Senior Program Services Manager – Process Optimization

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Summary: In this role, you will develop go-to-market and strategic plans with cross functional units, develop key performance indicators (KPIs), monitor performance metrics, build/grow revenue, and increase market share. You will bring excellent quantitative, analytical, and critical thinking skills and an ability to translate metrics, research, and trends into viable strategies, and deliver actionable insights to improve efficiency and effectiveness. Responsibilities: Research and identify opportunities for new value propositions and new capabilities. Partner with management to facilitate thought leaders/panel meetings to gather stakeholder (provider, supplier, internal) feedback, including but not limited to, strategy discussions, best practices, and enhancements/innovation. Develop an understanding of trends in healthcare (e.g., utilization impacting current and future demand, needs for innovative technology, shifts in sites of care) across categories. Conduct meetings with internal stakeholders to refine/create/enhance standard operating procedures, tools/dashboards/reporting, with a focus on efficiency and effectiveness. Conduct operational improvement work sessions leveraging lean methodology (i.e., Kaizen, RPIW, etc.) Conduct research into provider, supplier and market trends and develop commercialization and growth strategies. Respond to ad hoc project/process improvement needs and facilitate the creation of necessary trackers/dashboards (optimization dashboard). Identify new opportunities within all classes of trade across acute and non-acute space. Track and report key performance indicators to measure process and outcomes/performance against objectives. Qualifications: Relevant degree preferred. 5 or more years of relevant experience required. Experience in business development preferred. Healthcare, supply chain, purchasing, consulting, strategy, and/or materials management experience preferred. Excellent communication, facilitation, and project management skills. Ability to analyze, interpret and present data. Willingness to travel. Estimated Hiring Range: $88,900.00 - $132,250.00 This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law. Working at Vizient means making a difference in today’s dynamic health care industry, every day. Our mission is to connect health care organizations and providers with the knowledge, solutions and expertise that enable them to accelerate their clinical and operational performance. Vizient is based in Dallas and has offices in 20 metropolitan areas across the United States. We have 4,000 employees with a breadth of expertise, experience and compassion, who are eager to develop and implement solutions that advance health care for the greater good. Across our enterprise of companies, we have the scale and depth to deliver exponential impact across the continuum of care: Provista – Proven supply chain partner specializing in extended, diagnostic and preventive care facilities, including surgery centers, home health and senior living Apexus – The exclusive contractor for 340B Drug Pricing Program, managed by the Health Resources and Services Administration aptitude – The industry’s first online direct contracting market, supporting self-contracting activity between hospitals and suppliers. Sg2 - Providing a unique blend of analytics, intelligence, consulting and education to enable health system leaders to integrate strategic growth and performance across the continuum of care. Click here for Vizient Careers Home Page.