ASA V: D4E: Hematology/Oncology

Department/Unit: Work Shift: Day (United States of America) JOB DESCRIPTION – ADMINISTRATIVE SUPPORT ASSOCIATE V POSITION SUMMARY: The Administrative Support Associate’s V role applies specialized knowledge to provide administrative support to departments for effective operation of office functions ESSENTIAL DUTIES AND RESPONSIBILITIES: The ASA V coordinates department communications; answers the telephone and patient intercom; coordinates and relays patient requests to members of the Patient Care Team. He/she must be able to operate basic office equipment (fax, photocopier, calculator), and demonstrate proficient computer skills. The individual may be required to locate key unit personnel, assemble/maintain department records, organize and file departmental data, and develop reports and data necessary for unit operations. The ASA V maintains adequate supplies of current forms, unit supplies and equipment. He/she assists in the implementation of specialized projects and the administration of office function. Multi-tasking is often required in this job role. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as outlined in the attached annual competency assessment. Where feasible, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job’s essential functions. EDUCATION: Must hold a high school diploma or equivalent (GED), with some post-high school training. Associates Degree in Business or office practice preferred. EXPERIENCE: Minimum of one year of related experience. COMMUNICATION SKILLS: Able to communicate effectively on a wide range of issues with internal and/or external customers, initiate follow-up actions. Able to work with others to accomplish a task or goal, be flexible in work practices, procedures, and/or processes, work efficiently with others to find solutions. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. PROFESSIONAL SKILLS: Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by AMC. Ability to be accurate in such matters as record-keeping, 1 Created on 4/20/2007 8:10:00 AM K:\Competency\Competency Documents by Job Title\ASA\ASA 5\JD ASA 5.doc Revised 5/19/2000, 5/22/00, 12/19/2007 and to use good judgment when performing the functions of the job or when interacting with others. Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. Ability to adhere to AMC’s policies, procedures and practices, and to utilize AMC’s problem-solving processes for resolving grievances or disagreements REASONING ABILITY: Ability to independently organize work to meet established guidelines. Ability to gather data from. appropriate resources. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to probe, handle, or feel objects, tools, or controls, reach with hands and arms, and speak and hear. The employee is regularly required to sit, and occasionally to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may be subject to infectious materials and chemicals (see unit specific MSDS information). The noise level in the work environment is usually moderate. This job requires as an essential function that the majority of the time the employee be physically on-site as the work cannot be done from a remote location. OTHER REQUIREMENTS: All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any other job-related instructions given by their supervisor subject to reasonable accommodations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 2 Created on 4/20/2007 8:10:00 AM K:\Competency\Competency Documents by Job Title\ASA\ASA 5\JD ASA 5.doc JOB DESCRIPTION – ADMINISTRATIVE SUPPORT ASSOCIATE V Hourly Min= $15.00 Hourly Max= $20.00 POSITION SUMMARY: The Administrative Support Associate’s V role applies specialized knowledge to provide administrative support to departments for effective operation of office functions ESSENTIAL DUTIES AND RESPONSIBILITIES: The ASA V coordinates department communications; answers the telephone and patient intercom; coordinates and relays patient requests to members of the Patient Care Team. He/she must be able to operate basic office equipment (fax, photocopier, calculator), and demonstrate proficient computer skills. The individual may be required to locate key unit personnel, assemble/maintain department records, organize and file departmental data, and develop reports and data necessary for unit operations. The ASA V maintains adequate supplies of current forms, unit supplies and equipment. He/she assists in the implementation of specialized projects and the administration of office function. Multi-tasking is often required in this job role. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as outlined in the attached annual competency assessment. Where feasible, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job’s essential functions. EDUCATION: Must hold a high school diploma or equivalent (GED), with some post-high school training. Associates Degree in Business or office practice preferred. EXPERIENCE: Minimum of one year of related experience. COMMUNICATION SKILLS: Able to communicate effectively on a wide range of issues with internal and/or external customers, initiate follow-up actions. Able to work with others to accomplish a task or goal, be flexible in work practices, procedures, and/or processes, work efficiently with others to find solutions. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. PROFESSIONAL SKILLS: Ability to be honest, to be punctual, and to perform the job in adherence to the highest standards of ethical conduct as defined by AMC. Ability to be accurate in such matters as record-keeping, 1 Created on 4/20/2007 8:10:00 AM K:\Competency\Competency Documents by Job Title\ASA\ASA 5\JD ASA 5.doc Revised 5/19/2000, 5/22/00, 12/19/2007 and to use good judgment when performing the functions of the job or when interacting with others. Ability to accept direction, carry out orders, to work cooperatively with others and to avoid the creation of unnecessary conflict. Ability to adhere to AMC’s policies, procedures and practices, and to utilize AMC’s problem-solving processes for resolving grievances or disagreements REASONING ABILITY: Ability to independently organize work to meet established guidelines. Ability to gather data from. appropriate resources. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to probe, handle, or feel objects, tools, or controls, reach with hands and arms, and speak and hear. The employee is regularly required to sit, and occasionally to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee may be subject to infectious materials and chemicals (see unit specific MSDS information). The noise level in the work environment is usually moderate. This job requires as an essential function that the majority of the time the employee be physically on-site as the work cannot be done from a remote location. OTHER REQUIREMENTS: All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees will be required to perform any other job-related instructions given by their supervisor subject to reasonable accommodations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 2 Created on 4/20/2007 8:10:00 AM K:\Competency\Competency Documents by Job Title\ASA\ASA 5\JD ASA 5.doc Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Albany Med is the centerpiece of medicine, research, and medical education in New York’s Capital Region and is the area's largest private employer with more than 10,000 employees. Albany Med offers excellent career opportunities in a wide range of roles in both patient care and administration. We value all our staff members and offer outstanding employee benefits including: Excellent health care coverage with lower copays at most Albany Med providers. A wide array of services and programs to support emotional, physical, and mental wellbeing Anchored in the state’s historic capital city, Albany Med offers a full range outpatient and inpatient care and is home to the region’s largest hospital, only Level 1 trauma center, and only children’s hospital. The downtown campus also offers opportunities at Albany Medical College. Albany Med partners with Columbia Memorial Health, Saratoga Hospital and Glens Falls Hospital to form the Albany Med Health System, serving more than three million people over 25 counties.

Salary : $15 - $20