Outdoor Lighting Program Manager

More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. The Outdoor Lighting Program Manager provides consultation regarding Duke's Outdoor Lighting Program to governmental, commercial, institutional, and industrial customers. This position requires a customer-facing, team-oriented individual who has a high degree of technical and business expertise to be effectively utilized to help explain the Program and how it can fit customers' needs. This position is also responsible for coordinating and leading internal and external resources to provide the necessary support for deployment of the Program. This position will report to the Manager - Outdoor Lighting Program and will engage with Large Account Management, Community Relations, Marketing, Customer Delivery Lighting, all the while promoting the Program and assisting governmental, commercial, institutional, and industrial customers to subscribe to the Program. Responsibilities • Explains all the details of the Outdoor Lighting Program, including complex tariff items, the technical aspects of lighting, product specifications, options and performance, to solve complex customer lighting needs • Ensures customers' needs are met through effective communication and coordination with the Customer Delivery Lighting design and operations groups • Engages with, builds relationships, and provides Program promotion, training and support to internal stakeholders such as Large Account Management, Community Relations, Economic Development, and others. • Becomes involved with and helps resolve a wide variety of issues that affect customer satisfaction such as product warranty issues, lighting trespass, tariff questions, and more. • Supports the development and continuous improvement of the Outdoor Lighting Program initiatives, offerings, and processes Basic/Required Qualifications Bachelor’s degree in Business Administration, Engineering or other related field In addition to required degree, minimum six (6) years relevant work experience In lieu of required degree, High School/GED and minimum twelve (12) years relevant work experience Desired Qualifications Professional Engineer Lighting Certified Professional Experience in outdoor lighting products and lighting design highly desired. Strong command of Duke's Outdoor Lighting tariffs and service regulations desired. Experience in electrical distribution design desired. Experience in speaking and making presentations to a wide variety of customers, from residential to municipal officials and large developers highly desired Working Conditions Hybrid – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to the designated Duke Energy facility. #LI-RB1 #LI-hybrid Travel Requirements 5-15% Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No Posting Expiration Date Thursday, February 2, 2023 All job postings expire at 12:01 AM on the posting expiration date. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility About Duke Energy Read about our commitment to supporting a diverse and inclusive workforce. Join to enhance your job search process and stay connected regarding new job opportunities. Learn how to set up job alerts here. View a step-by-step application guide for assistance in completing the process. Contact our team for questions on our hiring process. Check on the status of your application on your Candidate Home page. Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination. Privacy California Consumer Privacy Statement Do Not Sell or Share My Personal Information (CA) Terms of Use Accessibility