Cambria Customer Success Intern: Customer Care

Job Description: Cambria has an excellent opportunity for a motivated, organized student seeking a challenging and rewarding internship opportunity in a fast-paced environment. The Customer Care Internship will provide the opportunity to gain practical business knowledge and cross train with various Business Partner Services Department roles: Cambria Customer Care, Inside Sales, Regional Product Representatives, In Home Sales Lead Development and Quality Assurance. This internship will operate M-F 8a-5p. Roles & Responsibilities Provide superior service to our business partners and customers by seeking and understanding the needs and expectations of internal and external customers Develop and maintain positive customer relations and work cross functionally within the company to ensure customer requests and questions are handled appropriately and in a timely manner Develop and maintain positive relations with a team and have the ability to work independently Thoroughly document customer interactions in a timely manner Work closely with business partners and customers to enter and verify a variety of Cambria product orders Manage an assigned project that will be designed to add value to the business and will culminate in a final presentation to our leadership team Other duties as assigned by management Qualifications & Skills Excellent interpersonal, verbal and written communication and active listening skills Strong critical thinking, problem solving and conflict resolution skills Demonstrate a positive attitude as well as an engaged, enthusiastic culture Self-motivated with the ability to work both independently and in a team setting High level of attention to detail Ability to adapt quickly and multitask Experience working with multiple computer monitors and reference point Minimum Requirements: Education: Pursuing a bachelor’s degree at an accredited university. Junior or Senior status preferred. Systems: Proficient with Microsoft Programs, Google Suites Internship Time Period: May 22 - August 11, 2023, 40 hours a week Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CambriaCares is our commitment to empower our people, support our communities, and help to sustain our environment. For additional company information, please visit www.CambriaUSA.com We are an equal opportunity employer. M/W/VET/DISABLED Cambria is a privately held, family-owned company with an entrepreneurial vision. We bring a new perspective and approach to the countertop industry by providing our customers the highest quality natural quartz surfaces. With state-of-the-art facilities combined with the work ethic of experienced employee teams, Cambria has rapidly become an industry leader and is the place for you if you are looking to advance your career by becoming a member of a growing and dynamic team.