Program Manager

Responsibilities

• Supervise a team providing high quality workforce development and occupational skills programs for healthcare workers

• Collaborate with key TEF departments to design and implement workplace training initiatives

• Administer comprehensive case management services to meet needs of participants and ensure program success

• Engage with Labor-Management Committees as needed to address workforce skill/labor needs in hospitals, nursing homes and homecare settings

• Develop quality standards guiding TEF-sponsored cohort training initiatives

• Establish relationships, coordinate services, and evaluate programs provided by external training vendors, colleges, and vocational providers

• Oversee project and participant data collection and management, through Salesforce (MyTEF), to ensure accurate tracking and reporting

• Monitor spending and budgets-both grant funded (NYC, State, Federal) and collective bargaining; oversee timely processing of vendor payment

• Collaborate with other departments of the Training and Employment Funds to ensure a continuity of services for adult students

• Oversee advising members seeking occupational certificates on Fund benefits and programs

Qualifications

• Master’s degree in Adult Education, Counseling or Human/Social Service or related degree preferred

• Minimum five (5) years’ experience in adult education, vocational or college programs or healthcare related fields; to include three (3) years supervisory experience, required

• Proficient in Microsoft Word, Excel, and PowerPoint

• Experience managing healthcare education programs, adult education, workforce development and/or labor management training funds’ operations

• Project management skills preferred

• Knowledge of workforce trends in healthcare sector as they relate to education and training

• Detail oriented and ability to handle multiple projects in a fast-paced environment with tight deadlines

• Excellent presentation/facilitation skills, ability to work independently and multitask under deadline pressure

• Excellent reading, writing and verbal communication skills

• Ability to work flexible hours including some evenings and weekends