Lead Generation Specialist

Lead Generation Specialist
128 Plumbing, Heating, Cooling & Electric
Wakefield, MA

About Us:

128 Plumbing, Heating, Cooling & Electric is a growing service and installation company that has been in business for over 30 years now.

We're looking for a hardworking, quick-thinking, passionate person to fit our team's positive culture in our office and raise the bar for our incredible techs. The highest level of service and workmanship is what keeps us moving. Please check out our website, Facebook and Instagram pages, and Youtube videos to see if this would be the right company for you.

About Your Role as the Lead Generation Specialist:

We are seeking a highly motivated, energetic and quick candidate to join our fast-paced installation team. This is an exciting role with room to grow.

Schedule installation jobs and prepare the installers so they can accomplish the highest

quality installations, every time. You are the glue that holds the installation department together.

Requirements for the Lead Generation Specialist:

• No experience in HVAC, Plumbing or Electrical is required
• Multitasking and quick-thinking
• Sufficient computer aptitude
• Ability to lead and mentor others
• Management/scheduling experience
• Attention to detail
• Keep organization as a priority
• Proficient typing and computer skills

Responsibilities for the Lead Generation Specialist:

• Working closely with the lead installer and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial goals.
• Professionally answering the phone in a polite, friendly manner.
• Calling customers to set up equipment installations
• Schedule and dispatch jobs for the installers and apprentices
• Know how to establish customer rapport to ensure highest levels of satisfaction.
• Make sure all equipment is ordered and ready for each job, adhering to a quality checklist. Participate actively in all formal exercises and on-the-job training

Benefits for the Lead Generation Specialist:

• A Team Environment
• Paid Holidays
• Paid Vacation, Personal, and Sick Time
• Paid Training and Education
• Company Events
• Health, Vision, and Dental Insurance (128 Covers 73% of benefits)
• 401k Retirement Plan with 4% IRA Matching