Document Services Specialist

It's fun to work at a company where people truly believe in what they are doing! Job Description: The Document Specialist performs document control by reviewing or editing documents prior to them being sent to clients. These tasks are accomplished by: editing, formatting, creating, revising, and converting documents via various applications, including transcription software. RESPONSIBILITIES Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software Prepare and edit complex documents, spreadsheets, charts Provide coordination and administrative support for special projects Efficient handling of time sensitive and confidential materials Perform document diagnostic activities related to troubleshooting documents inconsistencies Create and/or revise work product using direct keyboard entry, scanner or electronic conversion methods of input; transcribes audio and digital dictation including deposition transcripts as required Spell check, proofread and/or cross-check documents to ensure accuracy and completeness Maintain up-to-date knowledge of specialized applications and upgrades in order to achieve maximum efficiency and productivity with the Document Services applications Provide feedback and insight into each team member’s performances when requested Promote and encourage teamwork, confidence, and positive attitudes Provide directions, instructions, and guidance to the team Assist with reviewing re-works or poor job outputs from team members REQUIREMENTS HS Diploma or GED 1 years working in document outsourcing or legal industry preferred Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning Strong initiative required; ability to work independently with minimal direct supervision Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint) Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus Excellent skills in spelling, grammar, punctuation, sentence structure and proofreading Ability to organize and prioritize multiple assignments Ability to excel under pressure within established timeframe and provide quality work product Possess strong communication, interpersonal, teamwork and customer service skills Scheduled shift is Monday - Friday, 3:30 PM - Midnight ET (with a 30 minute lunch) or 3:00 pm to Midnight ET (with a 1 hour lunch) The Compensation range for this role is 21.23 to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.