What are the responsibilities and job description for the Samsung Field Brand Ambassador position at 2020 Companies?
Overview
Sales Brand Ambassadors Needed to promote Samsung Electronics America (SEA)!
2020 Companies has partnered with Samsung Electronics America to hire tech-savvy Sales Brand Ambassadors. This full-time temporary role, lasting 6 weeks, will ultimately be responsible for increasing sales and brand awareness at high traffic retail locations for Samsung mobile, tablet, and wearables. The Brand Ambassador will also ensure the retailer is merchandised to Samsung standards for seasonal marketing and promotional material. In addition, the BA will administer approved training tactics and maintain partnerships with retail sales personnel and store leadership.
Day-in-the-Life as a Samsung Sales Brand Ambassador:
- Build partnerships and trust with client and assigned locations sales associates
- Travel within assigned territory to physically visit various retailers
- Conduct meetings with store management or district managers within assigned territory
- Ensure any needs of the store are escalated back to Field Operations or National Manager
What’s in it for you?
- Competitive hourly rate, paid weekly
- Up to $25.00 per hour depending on experience and geographic market location
- One-time bonus based on objectives met and completion of the 6-week program
- Paid training completed virtually on personal computer
- Next day pay on-demand with DailyPay
- Eligible for $30 cell phone/internet reimbursement
- Primary focus on conducting in-store physical visits (weekends required)
- Paid travel time and mileage when physically visiting stores
Driving Sales
- Enhance the Samsung brand experience for consumers
- Be the in-store resource to answer questions, discuss product features and provide hands-on demonstrations
- Identify training gaps within territory of retailers and assign time to facilitate one on one and group training for Sales Associates
- Conduct smaller scale consumer engagement events in store focusing on top revenue locations
Merchandising
- Ensure Samsung's retail brand standards are maintained by inspecting branded displays and marketing materials
- Conduct survey of in-store branded fixtures and displays and record findings in required system
- Confirm display devices are clean, functional, and available for customers to use
- Partner with store leaders on solutions for pricing or merchandising issues
- Executes merchandising changes and resets including placement or removal of devices, marketing material and POP
- Utilize provided Samsung tool kit to facilitate merchandising adjustments and log corrected issues
Market Intelligence
- Provide insight into marketplace trends of territory retailers
- Collect consumer insights weekly and report in Salesforce
- Gather intelligence from stores that are exceeding sales performance with goal of scaling best practices
- Inquire and validate retail data on competitor pricing, incentives, promotions, and customer preference or sentiment
Job Contact
srodriguez@wheelersp.comDuties and Responsibilities
Job Description
- Drive sales productivity through high quality, end-to-end direct sales
- Deliver and communicate key promotional and product launch materials
- Schedule and participate in direct sales and demonstration events
- Create consumer awareness and product brand preference at the retail store level though training, assisted sales and merchandising
- Build and maintain brand presence through increased shelf space and product placement
- Effectively assess and communicate on-site needs such as marketing material and promotional collateral, etc.
- Educate customers and retail associates and make product recommendations
- Effectively train retail associates to conduct quality sales presentations and customer demonstrations
- Build effective professional relationships on behalf of 2020 and client at both the store and customer level
- Meet or exceed personal sales productivity goals and key metrics on a monthly basis
- Advise customers by providing information and qualify on products and services
- Accurately document and report sales, schedules, activities and best practices
- Responsible for accurately tracking and communicating all activity to program management and/or Retail Operations as appropriate
- Responsible for submitting all paperwork completely and accurately
Performance Measurements:
- Visit one or multiple store locations on a daily and weekly basis based on route and territory
- Effectively demonstrate an on-going ability to establish, maintain and influence business relationships through increased shelf space, product placement and consistent productivity
- Record and maintain appropriate documentation for each location visit
Qualifications:
- Bachelor Degree preferred; minimum 2-years of higher-education required
- 3 years previous retail sales experience with strong emphasis in the areas of product training and demonstrations, retail concepts, merchandising and display assembly
- Excellent verbal and written communication, presentation and interpersonal skills
- Ability to stage a consultative selling process that overcomes objections and connects with customer needs
- Ability to perform independently in an unstructured work environment
- Must have and maintain reliable transportation and state-required minimum liability automobile insurance coverage
- Daily travel required