Technical Support

22nd Century Technologies, Inc.
Henrico, VA Full Time
POSTED ON 4/24/2024 CLOSED ON 5/5/2024

What are the responsibilities and job description for the Technical Support position at 22nd Century Technologies, Inc.?

Duration: 6 Months
Shift Timings: 8 am – 5 pm Mon to Fri
BG Check Required: Yes

Job Description:
  • The candidate will serve as the agency's Conference Center liaison and, as such, will be responsible for assisting with mission-critical boardroom operations by ensuring that agency issues with conference boardrooms and meeting-related web technologies are addressed in a timely and effective manner.
  • This is done by providing administrative and technical support regarding the setup, communication, and support of both online and in-person meetings.
  • The work will also include the agency Help Desk, which will be responsible for resolving employees' hardware and software issues.
  • They will provide timely and accurate guidance, information, and assistance to internal and external customers promptly, courteously, and professionally.


 
About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000 people including 600 Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115 Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80 commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

 

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