Customer service scheduler

2M Quality
Sykesville, MD Full Time
POSTED ON 5/23/2024

This is a temp to hire part time position.

We are looking for a detail-oriented scheduler who will assist in managing and coordinating schedules for our company. In addition to scheduling this person will help print, label, and mail the QR code stickers for our online scheduling app.

Primary Job Responsibilities

Manage large amounts of calls and text messages in a timely manner.

Verifying all required information - Name, Address, Phone Number, Email Address

Follow communication "scripts" when handling different topics.

Download schedules from an online bookings app.

Email reviewers their appointment lists by 3 pm each day.

Print, label, and mail the QR code stickers for our online scheduling app.

Requirements and Skills

Experience in scheduling appointments and meetings.

Previous experience in a customer support role

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively.

Excellent communication and organization skills

Attention to detail and accuracy.

Having knowledge of scheduling systems and basic computer skills is important but may be learned on the job.

Work Schedule

In Office Monday - Friday 10am to 3pm

Starting Rate $20.00 per hour

Last updated : 2024-05-22

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