Dental Practice Manager
Reports to: Regional Manager, Operations Director
Key Partnerships: Human Resources, Marketing, Clinical, Procurement, Support Center.
Department: Operations
Salary: Based on experience
Classification: Exempt
About this role: Our Practice Manager position will manage daily operations.
The Manager is expected to achieve operational goals, support the Dentists, conduct the hiring process, be a great and consistent leader and manage employee relations. The Practice Manager will also support and collaborate with staff members to assist in reaching goals and objectives.
Job Responsibilities:
- Effectively manage patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
- Guide the office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs, and labor costs.
- Increase and stimulate new patient growth by supporting sales, marketing, and promotional programs.
- Recruit, hire and develop office teams capable of providing best-in-class patient care.
- Directly supervise office teams and proactively manage their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
- Communicate with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
- Complete administrative tasks, such as financial review, end-of-day reporting, staff payroll, and accounts receivable reports correctly and within deadlines.
- Maintain patient data including required regulatory chart documents, personal information, treatment consultation documentation, account history transactions, and electronic QSI data.
- Maintain facilities and equipment cleanliness and safety and report and/or corrected hazards when necessary in compliance with all state and federal regulations, including OSHA.Respond to the doctor, patient, and employee grievances, complaints, and inquiries and seek assistance from the regional manager when necessary.
- Continually work towards building and sustaining a joined leadership work environment with doctors.
- Perform other duties as assigned.
Basic Qualifications:
- Dental experience required
- Management experience is a plus
- Bilingual in English and Spanish preferred
- Knowledge of billing and treatment case presentation preferred
- Knowledge of insurance plans and dental terminology preferred
- College degree preferred but not required
Key Skills and Abilities, Characteristics of a good fit:
- Ability to work with minimal supervision, self-starter, and demonstrates initiative
- Flexible and innovative; highly adaptable to dynamic business environment; a catalyst for change
- High engagement; supportive of leadership and role model for company values and guiding behaviors
- Able to work long hours/willing to stay late if needed
Benefits:
- 401(k)
- Health Insurance (PPO/HSA)
- Vision Insurance
- Internal Dental Insurance
- Disability Insurance (STD/LTD)
- Life Insurance
- Paid Time Off
- Holiday Pay
- Cell Phone Reimbursement
Schedule and Location:
Monday-Friday
Port Arthur Smiles
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- What is your desired annual salary? (Please answer this question to proceed with the interview)
Experience:
- Management: 1 year (Preferred)
- Dental: 1 year (Required)
Language:
Ability to Commute:
- Port Arthur, TX 77642 (Preferred)
Work Location: In person