What are the responsibilities and job description for the Sage Analyst position at 3Ci?
Job Details
3Ci is looking for a B2B Integration Specialist to join our client in a full-time, direct hire role. The B2B Integration Specialist roleis pivotal within their high-growth B2B channel. As part of their dynamic team, you will drive the installation and support of B2B solutions, focusing primarily on Sage Intacct within the ERP landscape. Your contributions will be instrumental in the success of their rapidly expanding B2B vertical.
Key Responsibilities:
Key Responsibilities:
- Coordinate the installation of newpayment processing accounts within their B2B sector, utilizing Our Client's proprietary payment plug-ins or Partner software solutions.
- Collaborate closely with the B2B Sales Team to ensure seamless account installations and documentation.
- Act as a subject matter expert on ERP software, particularly Sage Intacct, providing technical support and guidance throughout the integration process.
- Manage and execute established process workflows for successful installations and specialized B2B support.
- Proactively communicate with internal stakeholders and external partners to resolve installation obstacles and ensure client satisfaction.
- Develop training materials and product documentation for internal and external use.
- Take ownership and initiative in managing the installation process.
- Schedule and overseepayment integration software installations into customer ERP systems.
- Serve as a key resource for internal teams on ERP software andpayment integration functionality.
- Provide customer-facing technical support and demonstrations ofpayments functionality.
- Collaborate with sales teams to conduct demos for potential customers.
- Create comprehensive training and product documentation.
- Proficiency in Microsoft Office Suite.
- Strong problem-solving abilities and attention to detail.
- Excellent verbal and written communication skills.
- Customer-oriented with exceptional interpersonal skills.
- Strong organizational and time management skills.
- Ability to thrive in a fast-paced, high-energy environment.
- Capacity to multitask and manage multiple projects simultaneously.
- Experience in a business-related environment; familiarity with ERP software installations preferred.
- High School diploma or equivalent; associate's or bachelor's degree preferred.
- Minimum of two years' experience in a business-related environment.
- Previous experience with ERP software installations is advantageous.
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