Maitre'd

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. About The Fenway Hotel  Originally opened in 1927, The Fenway Hotel is an icon of the jazz age, playing host to notable explorers, artists, politicians, musicians and living legends in its time as an operating hotel. Today, Fenway is a Mainsail Lodging & Development project and a member of the prestigious Autograph Collection® of Marriott International, Inc.  It’s time to write your own tune with us and join the band at Dunedin’s very own jazz inspired boutique hotel. Can you sing along? Apply today! The Fenway Hotel overlooks the beautiful Dunedin Channel offering views of breathtaking sunsets and gorgeous Florida waters. This Historic Jazz inspired property is a part of the Marriott Autograph Collection group. We’ve created a homage to Dunedin’s rich music history and a destination for those to get carried away in their own verse. If you share our passion, we look forward to hearing from you.  Overview of the role  The Matre’d will act as the initial impression of the restaurant, manage the dining room experience, and make sure that it is a positive and lasting impression. The Matre’d will ensure customers have the best possible dining experience by utilizing their knowledge of dining etiquette and protocol, strong interpersonal skills, and accommodate guest needs and special occasions. The Matre’d will work closely with the Chef and Restaurant Manager to receive feedback and focus on ways to continually improve the dining experience What you have  High school diploma, equivalent, or higher At least 5 years in a high-end, fast-paced restaurant environment Exceptional leadership skills, with the ability to train and motivate staff Excellent food and beverage knowledge, and an eagerness to grow that knowledge Polished and professional demeanor Adaptive organizational skills, can change plans to meet new circumstances and situations Excellent customer service skills, able to handle any type of situation and guest need Strong communication skills, both verbal and written Ability to use technology, e.g., tablets, iPads, computers, POS A sense of ownership in everything that you do What you’ll do  Welcome guests at the restaurant entrance and seat them as needed Handle all reservations, scheduling, and flow of the restaurant through dinner service. Ensure that lounge and dining room are ready for service, to include checking for cleanliness, proper table wear, proper light and music levels, and appropriate table set up Assist in the training of hosts to ensure proper hospitality knowledge, table numbers, phone etiquette, and verbiage. Maintain knowledge of current menu, including ingredients, preparation, and accompaniments Manage dining room staff by keeping track of cover counts, handling special reservation notes and celebrations, communicate notes to staff, and ensure staff receives notification when guests are seated Create and update monthly calendar to convey all upcoming events and event details to assist with scheduling of staff Attend weekly EO meetings to help plan and program PDR events, and act as point of contact for PDR events booked via sales Handle menu needs, including updating, re-printing, ensuring professional presentation, and maintaining PDR menus requirements Other necessary duties as reasonably assigned by manager Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon. Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida. A bright future with stellar benefits awaits!

Salary : $24,800 - $31,400