Marketing Research Analyst

3Q Digital is leading the disruption of the growth marketing industry by turning our clients into market leaders and household names across the B2C, B2B, ecommerce, and FinTech verticals. We’re independent and values-driven, and the way we work reflects our Silicon Valley roots: we're relentless, curious, and accept no limits in driving growth for our clients and each other.

We offer full marketing services including SEM, SEO, social advertising, display, mobile, analytics, CRO, creative, and business strategy. We build and execute strategies to enable clients and our own internal teams to capitalize on opportunities, break through barriers to growth, and lead our respective fields.

We are committed to building and sustaining an environment where everyone feels psychologically safe and valued. We seek frequent, open feedback from our team and we offer company-wide training and regular, open discussions on diversity, equity, inclusion and other social issues.

3Q offers employees flexibility with remote, hybrid, and in-office options (depending on team/location).

About You

Reporting to 3Q’s Sr. Product Marketing Manager, the Marketing Research Analyst has a key role on the corporate marketing team working closely with different teams and functions across the business to lead the process and delivery of research projects. This includes primary, secondary, and custom qualitative and quantitative research studies, compelling stories, and actionable insights to share across the organization. As a crucial part of the product marketing team, you will work on a wide range of high-visibility projects supporting strategic direction, product development, marketing efforts, and customer experiences. Our ideal candidate has exceptional analytical and project management skills and an unwavering commitment to doing excellent work.

You’ll Be Responsible For:

• Answering critical business questions and scoping, managing, analyzing, and communicating both quantitative and qualitative insights
• Working closely with different teams around the business to understand their insight gaps and needs from a customer perspective and lead in designing, organizing, and delivering a range of research projects
• Bringing insights to life and turning them into a meaningful story to share across the business, tailoring the message to fit different stakeholder needs
• Executing the day to day running and delivery of research tasks and projects
• Planning and executing quantitative studies: developing screeners, designing surveys, writing questionnaires, analyzing data, charting and finding the story in data, writing the report, delivering and presenting findings, etc.
• Running qualitative studies: designing an approach, creating and moderating task/discussion guides, generating key themes during analysis, and interpreting results
• Writing reports/debriefs and presenting findings to a variety of stakeholders, using your knowledge and intuition to define implications and proposed ‘next steps’
• Building and managing relationships with vendors, research partners, and tool providers
• Acting as a subject matter expert on historical survey and research content
• Championing improvements in efficiencies, such as documenting processes, creating templates, automating analysis and reporting, and proactively seeking out and recommending potential tools and providers

What You’ll Need to Have:

• 1-3 years’ proven experience in quantitative and qualitative market research methodologies
• Excellent written and communication skills
• Strong digital literacy and highly proficient at using G Suite Docs, Sheets, Slides, and MS Excel
• Experience with Tableau is a plus
• Experience with the following data analysis techniques:  basic statistical knowledge, including A/B testing, T-Test, Z-Test, etc.   
• Strong analytical, critical thinking, and project management skills
• Data-curious with an incredible attention to detail
• A creative thinker with the ability to ask meaningful questions, design ways to answer them, find the story within data, and unearth the actionable insights that solve business challenges
• Ability to thrive in a fast-paced environment, manage multiple competing priorities, and the ability to work cross-functionally to deliver projects
• A strong curiosity about the world around us and what motivations drive consumer decisions
• A desire to be involved in a strong company culture that is highly collaborative and committed to propelling the business forward
• Working with or identifying trends over time in large data sets
• Ability to work both independently and collaboratively in a remote environment

About Us

3Q’s unique culture is developed and nurtured by our fantastic people and our core values:

Be Inclusive.We value everyone’s ideas and opinions and commit to building a psychologically safe environment to foster them. Our hiring, communications, and promotions practices reflect our belief that diverse perspectives and equitable and inclusive practices continue to push us and our clients to find new ways to lead.

Act for the Greater Good.We lead with empathy and teamwork. During good times and bad, we are committed to supporting each other, our clients, and our communities.

Own It.We are accountable: to ourselves, to our teams, to our clients. We are proactive, we communicate clearly, and we follow through.

Accept No Limits.We are intellectually curious and resourceful. We constantly challenge the status quo to find or develop innovations that drive breakthrough opportunities for our teams and our clients.

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. We promote work/life balance and encourage constant learning by offering unparalleled training, mentorship, and development for career progression. And perhaps the best, most fundamental part of our culture: authenticity.

• AdAge Best Places to Work 2020 and 2021
• One of Inc.’s Best Places to Work in 2019 and 2021
• Winner of the 2019 US Search Diversity, Inclusion and Equality Award
• Competitive compensation 
• Full benefits including health, dental, vision, a 401K plan and company match, and paid parental leave
• Flexible PTO
• Flexible work-from-home policy
• Volunteer opportunities, team retreats, and lunch seminars

3Q Digital is proud to be an equal opportunity employer, committed to evaluating all qualified candidates regardless of gender, gender identity, race, national origin, religion, sexual orientation, genetics, disability, age, or veteran status. Furthermore, we believe optimal results come from operating a meritocracy built upon diversity of thought and background and absolutely devoid of discrimination and hate speech. We do everything in our power, including strict adherence to an anti-harassment policy, to make 3Q an inclusive, psychologically safe organization whose employees feel comfortable respectfully sharing their thoughts with each other and our leadership. Our training and mentorship programs help make sure all employees have an equal opportunity to grow and excel.

3Q Digital's top priority is the health and safety of our employees, their families and the communities where they live and work. As part of our commitment to health and safety, as well as compliance with the US Dept of Labor and OSHA regulations, we require all employees to be fully vaccinated against COVID-19 if they choose to come in to a 3Q office, attend company events, and/or work with peers in-person at any site. 3Q Digital offers a reasonable accommodation process for individuals who are unable to meet our vaccination requirement due to a disability, medical condition or sincerely held religious belief.