Wealth Advisor

Position: Wealth Advisor
Reports To: VP Investment & Trust
Position Type: Exempt
Highly Specialized Individual Contributor
POSITION SUMMARY
The Wealth Advisor establishes trusting relationships with members and business partners by providing consistent high-quality service. Manages the investment process, evaluates need, sells products, and maintains knowledge of internal and competitor’s trends (rates, terms, etc.). Uses persistence and persuasion to overcome objections. Incorporates critical thinking when working with membership to ascertain which option is the best fit for the member’s Investment and banking needs. Assesses risk and ensures compliance with all credit union policies and procedures, as well as Federal Laws and Regulations. Maintains fiduciary log on compliance issues for IRS and DOL. Ensures all Credit Union member information and transactions are kept confidential. Engages in problem resolution by clarifying and determining the cause of the problem. Clarifies needs and their risks using questions and explains services to create understanding and generate solutions. Explains the best solution to solve a problem that is understandable to the membership.

PERFORMANCE STANDARDS
What does this position do?
Establishes a presence in the communities we serve by developing effective relationships with business resources and networking leads. Strengthens and deepens relationships within the communities they represent. Broadens and deepens existing member relationships and explores new opportunities for prospective members through financial wellness conversations. Uncovers Money Matter needs, recommends and sells appropriate products and services to maximize the profitability of the member’s relationship. Combines service experience with business needs in a way that makes sense for the membership by blending sales and service, using sound judgment and business practices.

Who does this position work with to get the job done?
Routinely collaborates with community organizations and all resource centers to ensure that communication is consistent and that membership needs are met in a timely and efficient manner. Partners with branch teams in order to be a touch point through development and support. Provides flexible and responsive support to the entire workforce in order to produce results year after year.

What does the work from this position produce or generate?
Engages in the local community to generate leads and produces new members. Deepens member engagement, increases wallet share and self-service activity usage. Provides a positive sales and service experience which includes effective and timely service. Accurate and well-thought-out management of information generated to use in 3Rivers’ decision making.

What is the impact of this position?
Our corporate culture is defined by the working environment we create through interactions and operating procedures and is reflected in the way we engage, act, and respond to each other on a daily basis. Ensures a seamless approach to membership needs. Supplies important information to decision makers directly impacting the quality of decisions made at 3Rivers, both strategic and tactical. Ensures compliance with regulatory requirements, allowing 3Rivers to remain a viable entity. Impact on the Measures that Matter by walking the talk on employee engagement and ensuring compliance with policies, procedures, laws and regulations.

Increases member satisfaction by being highly responsive to the needs of members.

How adaptable & flexible does this position need to be for 3Rivers?
Must be prepared to handle ever-changing community and member needs in a constantly-changing and sometimes stressful environment. Productive and effective decisions and the ability to leverage resources appropriately are key to achieving service level standards. Is seen as a trusted resource that can provide member information, coaching and customized service for 3Rivers’ membership and workforce. Incorporates productive & effective decisions to leverage resources appropriately and achieve performance standards.

Evaluate alternatives to ensure the solutions provided and products recommended are in the best interest of the membership.

ACTIVITY & KNOWLEDGE REQUIREMENTS
Work Environment

• Normal accessibility of branch and corporate work sites required for the position.
• Normal exposure to cramped spaces, loud noises, dust, and work safety hazards.
• Normal amount of extended work hours required.

Physical Effort

• Normal physical mobility, which includes movement from place to place on the job, taking speed and distance into account.
• Normal physical agility, which includes ability to maneuver body while in place.
• Normal physical strength to handle routine office materials and tools.
• Normal physical strength to handle 50-pound object, taking frequency into consideration.
• Normal dexterity of hands and fingers.
• Normal coordination, including eye-hand, hand-foot.
• Normal endurance.

Knowledge Requirements

• Licensed and registered (Series 6 or 7, 63, and Life & Variable Annuity licenses)
• Excellent oral and written communication skills and problem solving skills
• Professional appearance and demeanor, good interpersonal relations skills, and positive and optimistic outlook.
• Interpersonal skills to present the Credit Union in a positive way during transactions.
• Flexible and able to work independently with limited supervision
• Proactive selling/networking techniques
• Bias for Action and high sense of urgency
• Ability to manage several tasks on a daily basis.
• Excellent attention to detail.
• Goal/ mission driven.
• Valid driver’s license and reliable transportation.
• Adheres to all federal, state and credit union regulations and policies.

EDUCATION AND/OR EXPERIENCE

• High School diploma or equivalent
• College degree in finance or related field preferred

Job Type: Full-time