Senior Sales Assoiate

Comfort starts with our 13,000 team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT Job Summary: KEY RESPONSIBILITIES (other duties as assigned): Interact with customers appropriately and professionally by providing the highest level of customer service to all current and future customers Drive sales by contributing to store sales goals by selling furniture, accessories, and services offered by La-Z-Boy Complete all sales paperwork and customer service issues in a timely manner Attend and participate in company training, store meeting Assist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goals Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries Follow company procedures and policies. Including policies against harassment, attendance, sales policies and procedures and customer interaction Job Description: KEY RESPONSIBILITIES (other duties as assigned): Interact with customers appropriately and professionally by providing the highest level of customer service to all current and future customers Drive sales by contributing to store sales goals by selling furniture, accessories, and services offered by La-Z-Boy Complete all sales paperwork and customer service issues in a timely manner Attend and participate in company training, store meeting Assist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goals Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries Follow company procedures and policies. Including policies against harassment, attendance, sales policies and procedures and customer interaction SCOPE & IMPACT: Perform a minimum number of house calls to customer homes Maintain a sales average consistent with Company Standards MINIMUM REQUIREMENTS: High School diploma or GED Strong interpersonal skills to effectively communicate, build rapport, and positively influence Vocational or technical training in field of study Bending, lifting, and standing for long periods of time Reliable transportation to drive to customer homes PREFERRED REQUIREMENTS: Previous selling experience and ability to close a sale strongly preferred Organizational and problem-solving skills Understanding and ability to word with computer technology SUPERVISORY RESPONSIBILITIES: N/A PHYSICAL DEMANDS/WORK ENVIRONMENT: Bending, lifting, and standing for long periods of time Interaction with customers and co-workers, focus and concentration OUR PURPOSE: We are La-Z-Boy Incorporated. Get comfortable with taking your work personally. Get comfortable with uncompromising quality. Get comfortable with caring about your colleagues and the consumers we serve. When people are comfortable, they are free to be themselves; to be fearless. When people are comfortable, they put others at ease and are more welcoming to different people and perspectives. When people are comfortable, they collaborate in meaningful ways. Being comfortable brings out the best in us. We believe in the transformational power of comfort OUR VALUES: Courage – We aren’t afraid to try something new We are results oriented and can-do hard things. We do what is right. We challenge the status quo. Curiosity – We are relentless in our mission to understand our business and consumers We ask questions and explore every opportunity. We embrace change. We test and learn. Compassion – We honor our almost 100-year legacy that was built on family We lead with empathy in support of each other, our consumers and our communities. We foster an inclusive environment. We believe in positive intent. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice. Weekly Hours: 40 Work Shift: La-Z-Boy has been building incredible furniture since 1927, and there's a reason people still want La-Z-Boy in their homes—and more importantly, a reason great people are proud to be part of our company. We represent decades of hard-working, talented individuals coming together across the globe to continue our legacy and propel us into the future.