Senior Business Modernization Program Manager

Title: Senior Business Modernization Program Manager (Non – LO – Manager) Job Status: Full Time/Salary Reports to: Director of Strategy & Implementation Department: Strategy & Implementation Amount of Travel Required: No travel required Campus Workstyle: Office Optimal Salary Level: 16 Salary Range: min $132,522 - mid $165,653 Vanderbilt Mortgage and Finance, Inc. was established in 1974 and currently services over 150,000 loans. Our strength as an organization is rooted in the quality of our people and products. We are an equal opportunity employer committed to creating a diverse workforce. Furthermore, we're financially strong, with a reputation for leading the industry with unsurpassed products, a broad range of services and a coast-to-coast presence. We're professionally strong, from entry level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. As a member of our team, we will equip you for success, you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work/life balance. POSITION SUMMARY: The Senior Business Modernization Program Manager will lead a multi-year technological modernization effort which will affect all major systems Vanderbilt uses to conduct business operations. They are responsible to develop an overarching program plan and schedule, assemble and manage project teams, create project tasks and timeframes, identify and mitigate risks to program health, and communicate progress and status to various leaders within Vanderbilt. ESSENTIAL FUNCTIONS: Develops the major milestones, order, and priority of all projects involved in the Business Modernization Program with appropriately informed stakeholders, team members, and executives. Directs the creation and execution of detailed plans, including timelines, milestones, and resource requirements for multiple projects and initiatives within the company. Assembles and manages project teams, by assigning roles and responsibilities while holding all parties accountable to the successful deployment of company resources to accomplish program goals. Manages the creation of gap analysis between the vision of the business and capabilities of the technology offerings. Conducts market research and competitor analysis to identify innovative trends and opportunities that could be leveraged which align with Vanderbilt’s vision map and initiatives. Conducts change impact assessments to understand the effects of transformation/modernization efforts on Vanderbilt’s customers, employees, leadership, and other business unit’s plans and operations. Defines key performance indicators (KPIs) for each transformation/modernization project and ensures tracking mechanisms are in place to monitor and measure project performance. Monitors program progress, identifies potential risks, and directs mitigation strategies with key leadership and stakeholders from the business and technology teams. Conducts regular status updates and post-implementation reviews to capture lessons learned. Provides regular updates and presentations on program progress and status to executive leadership and stakeholders. Sets a clear vision and mission for the team aligned with the overall program goals, fosters a positive and collaborative team culture that encourages innovation and high performance, and works with the HR department to address talent needs, including recruitment and skill development. Collaborates with legal, accounting, audit, and other indirect teams to understand compliance and regulatory requirements that impact the successful outcome of various projects. Identifies training opportunities to enhance the team's capabilities in accordance with the program's objectives. Establishes a consistent feedback loop with peers and managers and maintain strong relationships with key stakeholders at all levels of the organization. Fosters and maintains strong relationships with current and potential 3rd parties/vendors. Performs other duties as assigned. QUALIFICATIONS: Bachelor’s degree in Business, Information Technology, Organizational Management, or a related field. Graduate degree in the above is preferred. 7-10 years of related experience required Lean Six Sigma certification or experience is an advantage, Project Management Professional (PMP©) certification or experience is a plus. Understanding of business modernization frameworks and strategies Knowledge of industry best practices and emerging trends in business modernization Experience in developing and executing comprehensive program plans Understanding of technology landscapes and the ability to integrate new technologies into existing systems Ability to manage multiple and/or conflicting responsibilities and make complex decisions Ability to lead teams through organizational change with excellent communication and the ability to engage and influence stakeholders at all levels Leadership skills to guide and inspire a diverse team and an ability to foster a collaborative and high-performance work environment and culture Flexibility and adaptability to navigate through a dynamic and evolving environment Ability to quickly adjust strategies based on changing circumstances Previous experience developing and implementing comprehensive communication plans Storytelling skills to convey the vision and progress of the digital transformation Strong interpersonal skills with the ability to work internally across all teams as well as externally with partners and vendors PHYSICAL DEMANDS: Must be able to remain in a stationary position 50% of the time. Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer. 50% of communication completed over the phone and various digital methods. Constantly works in an indoor temperature controlled, sealed window office environment. BENEFITS: Unique Work from Anywhere Time Bank! To provide flexibility to our full-time in office roles, team members are allotted 18 Work from Anywhere days in their first year. This time bank increases with tenure, ask us for more details! Medical and Dental Plan with Prescription Coverage and Vision Competitive benefits including 401(K) includes 100% company match of the first 4% Paid time off days (PTO), maternity/paternity leave, and holidays Community involvement including Volunteer Paid Time Off (VTO) Tuition Assistance for your first degree Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being Collaborative and energetic work environment Professional development and promotion opportunities Competitive bonus programs Here are some more reasons to choose Vanderbilt Mortgage! • A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth • Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Vanderbilt Mortgage and Finance, Inc. provides competitive 401(k) programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. • Vanderbilt Mortgage and Finance Inc. is a subsidiary of Clayton of which is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women. • As part of Vanderbilt Mortgage’s commitment to Opening Doors to a Better Life, VMF is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. • At VMF, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members. • Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course. Vanderbilt Mortgage and Finance Inc. is committed to a diverse and inclusive workplace. Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Vanderbilt Mortgage. Where you start a job and gain a career! Privacy Policy Business Unit - Vanderbilt Mortgage At Vanderbilt Mortgage and Finance, Inc., we're financially strong, with a reputation for leading the industry with a broad range of loan products, excellent customer service and a coast-to-coast presence. And we're professionally strong, from entry level to more experienced positions.

Salary : $132,522