What are the responsibilities and job description for the Client Specialist position at 4myBenefits?
Career Opportunity – Client Specialist with 4myBenefits in Cincinnati, OH
Are you looking for a fun, friendly, team-centric environment that offers a great work-life balance? Do you want to work for a great company in a constantly and consistently growing industry? If you answered yes, we want to speak with you!
As the Client Specialist at 4myBenefits, you will be the main point of contact for our clients and various internal departments within the company.
Additionally, you will:
- Communicate with customers daily via phone, email, and web-conferencing
- Rearrange and manipulate data using Excel to comply with internal software programs
- Data entry of customer-requested changes and updates
- Work in a team-based environment to ensure processes are implemented properly
- Train clients to use 4myBenefits systems
- Maintain and update client profiles using SalesForce
Qualified candidates will have:
- Bachelor’s degree, preferred
- Experience working in a technical customer service environment, insurance, or healthcare benefits industries
- Experience with data entry and manipulation
- Knowledge of Microsoft applications (Outlook, Excel, Word)
- Strong organizational and time-management skills
- Highly detail-oriented
- Excellent written and verbal communication skills
- Knowledge of PlanSource or equivalent benefits management platform
Founded in 1999, 4myBenefits is a leading provider of benefits administration and enrollment software. As a leader in the field, 4myBenefits works closely with over 1,000 midsize to large businesses all across the country. Due to its high demand, 4myBenefits continues to grow as a business year over year.
To learn more about us and the services we provide, visit our website:
http://www.4mybenefits.com/
If you are ready for a new challenge and meet the qualifications outlined above, apply online today!
Employer is EOE/AA/M/F/D/V.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: One location