What are the responsibilities and job description for the Account Manager position at 5W&Co Inc.?
We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers. Account Managers answer client queries and identify new business opportunities among existing customers. This position may require occasional travel. If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.
Responsibilities
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Skills
- Proven work experience working with customers.
- Demonstrates the ability to communicate, present and influence existing customers and new customers.
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel) is helpful.
- Experience delivering client-focused solutions to customer needs
- Proven ability to multitask and apply new concepts often.
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- Degree in Business Administration, Sales or relevant field is helpful.
Job Type: Full-time
Pay: $60,360.00 - $67,194.00 per year
Benefits:
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
We follow all CDC guidelines and take active precautions to protect employees and customers.
Work Location: One location
