What are the responsibilities and job description for the Customer Service Representative position at 7c Agency Inc.?
We are on the lookout for talented individuals to join our Customer Service team. If you have a knack for problem-solving, excellent communication skills, and a genuine desire to help others, we want to hear from you! Elevate your career and be a part of a company that values your skills and dedication to providing top-notch customer service. Read on to discover the exciting opportunities that await you!
As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships between the company and its clientele within a retail setting. Your responsibilities will include:
- Engage with customers in person within a retail setting to address inquiries, resolve issues, and provide information.
- Stay informed about product updates, changes, and promotions to better serve customer needs.
- Adhere to company policies, procedures, and ethical standards.
- Tailor sales pitches to meet individual customer needs and preferences.
- Assist customers with order placement, modifications, and tracking.
Key qualification and attributes for a Customer Service Representative are as follows:
- High School Diploma or equivalent required.
- Strong verbal and written communication skills to interact with customers clearly and professionally.
- A genuine desire to help and serve customers, with a focus on ensuring their satisfaction and building positive relationships.
- The ability to handle multiple tasks simultaneously, such as managing customer inquiries, processing orders, and documenting interactions.
- Maintain a positive and optimistic attitude, contributing to a constructive and supportive work environment.
If this role sounds like a good fit for you, apply today!
Job Types: Full-time, Part-time
Pay: $60,000.00 - $70,000.00 per year
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
Experience level:
- No experience needed
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Office
Application Question(s):
- What's a good email address we can reach you at in regards to the role?
Ability to Commute:
- East Windsor, NJ (Required)
Ability to Relocate:
- East Windsor, NJ: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $70,000
