How much does a Customer Service Representative I make in the United States? The average Customer Service Representative I salary in the United States is $36,728 as of April 27, 2021, but the range typically falls between $32,275 and $41,930. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Customer Service Representative I
Customer Service Representative I responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Being a Customer Service Representative I analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative I requires a high school diploma or equivalent. Typically reports to a customer service manager. The Customer Service Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2021 Salary.com)... View full job description
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Average Base Salary
Average Total Cash Compensation
Includes base and annual incentives
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative I in the United States. The base salary for Customer Service Representative I ranges from $32,275 to $41,930 with the average base salary of $36,728. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $33,215 to $42,963 with the average total cash compensation of $37,620.