How much does a Customer Service Representative I make in the United States? The average Customer Service Representative I salary in the United States is $35,961 as of April 27, 2020, but the range typically falls between $31,604 and $41,053. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Job Description for Customer Service Representative I
Customer Service Representative I respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolve routine and basic problems and communicates solution or requested information to the customer. Being a Customer Service Representative I analyze a customer's service needs and refer to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative I requires a high school diploma or its equivalent. Typically reports to the Customer Service Manager. The Customer Service Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)... View full job description
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
What does a Customer Service Representative I do?
Customer Service Representative I in Addison, TX
Meeting or exceeding weekly/monthly/quarterly sales goals.
October 12, 2019
Answer incoming phone calls and e-mails promptly.
November 18, 2019
Provide tracking information on shipped orders to customers when requested.
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Average Base Salary
Average Total Cash Compensation
Includes base and annual incentives
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative I in the United States. The base salary for Customer Service Representative I ranges from $31,604 to $41,053 with the average base salary of $35,961. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $32,523 to $42,068 with the average total cash compensation of $36,838.