Customer Service Representative I Salary in the United States

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Customer Service Representative I Salary

How much does a Customer Service Representative I make in the United States? The average Customer Service Representative I salary in the United States is $37,819 as of September 25, 2023, but the range typically falls between $33,696 and $42,611. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Jobs with a similar salary range to Customer Service Representative I : Secretary To Director, Weighmaster, Pipe Inspector

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Customer Service Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Representative I Salary $29,943 US September 25, 2023
25th Percentile Customer Service Representative I Salary $33,696 US September 25, 2023
50th Percentile Customer Service Representative I Salary $37,819 US September 25, 2023
75th Percentile Customer Service Representative I Salary $42,611 US September 25, 2023
90th Percentile Customer Service Representative I Salary $46,974 US September 25, 2023
25% $33,696 10% $29,943 90% $46,974 75% $42,611 $37,819 50%(Median) Didn’t find job title? Click
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Customer Service Representative- NOVA

The Bowen Group Inc. - Chantilly, VA

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Floating Member Service Representative I

Apple Federal Credit Union - Fairfax, VA

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Job Description for Customer Service Representative I

Customer Service Representative I responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Being a Customer Service Representative I analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative I typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2023 Salary.com)... View full job description

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Customer Service Representative I Pay Difference by Location

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Customer Service Representative I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
33696
42611
37819

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
34243
43506
38427
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative I in the United States. The base salary for Customer Service Representative I ranges from $33,696 to $42,611 with the average base salary of $37,819. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $34,243 to $43,506 with the average total cash compensation of $38,427.
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33696
42611

 

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Skills associated with Customer Service Representative I: Service Request Management Process, Customer Support Policies, Standards and Procedures, Customer Interaction, Customer Service Help Desk Software ...More

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Salary estimation for Customer Service Representative I at companies like : Maplecrest Auto Group, Mao Chuan Industrial Inc, 7 Carefree Aluminum Products