Job Posting for EB Associate Account Representative - Career Development Program - KS July 2024 at 902G - 902-Retail Support
Start Date: July 8th, 2024
The Employee Benefits Account Representative Program provides in-depth training to prepare associates for client-facing and customer-oriented roles. Throughout the eighteen – month training program, associates join a mentorship business group, led by industry experts, to further develop skills while increasing role-specific levels of responsibility. The program also offers organized activities for participants to meet senior executives and network with team members across business lines, as well as opportunities to get involved through our USI Gives Back campaign, where each of the company’s more than 200 offices volunteer in local community service.
You will assist in all aspects of account management including:
Day-to-day account management across a mixture of business segment clients
Participate in fulfilling client services needs such as coordinating receipt of employee ID cards, client coverage booklets and contracts
Gather client census data to assist with the renewal process
Conduct insurance contract reviews and verify accuracy of client plan documents
Provide resolution support for enrollment, premium bill and escalated claim issues
Coordinate applications/forms used to implement insurance products
Prepare communication materials needed for client meetings including benefit summaries and guides, mobile application setup, recorded PowerPoint presentations, and more.
Attend internal and external client strategy meetings
Ideal Candidate Qualifications:
Strong organizational, multi-tasking, and prioritizing skills
Excellent time management skills and ability to meet deadlines
High attention to detail and accuracy skills
Ability to follow policies, procedures, and regulations
Excellent verbal, written, and interpersonal communication skills
Ability to work effectively, as well as independently, in a team environment
Strong customer service skills
Problem solving and critical thinking skills
Ability to take on a high level of responsibility, initiative, and accountability
Proficiency in Microsoft Excel, Word, and PowerPoint
Bachelor’s degree achieved between Spring ‘23 and Spring ‘24
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