Customer Service/Administrative Assistant
Job Posting for Customer Service/Administrative Assistant at A&E Cage Company
Job Description:
A&E Cage Company, LLC is seeking an experienced professional to join our team and grow with our organization. This is an excellent opportunity to secure a full-time position as a Administrative Assistant/Customer Service with a fast-paced growing company.
Expected hours are Monday – Friday 40 hours per week
Duties and Responsibilities include but are not limited to:
- Handling customer inquiries regarding order placement, pricing, delivery confirmation as well as other pertinent order management questions
- Process Sales Orders, Packing Lists, and Invoices
- Manage e-commerce order fulfillment systems (EDI & PORTALS)
- Create estimates for potential sales
- Cross reference items purchased history in customer accounts
- Freight Claims
- Follow up with our factory for replacement parts
- Process order fulfillments
- Rate quoting for freight and ground orders
- Communicating with multiple factories in a variety of time zones
- Managing the collection of customer accounts
- Identify and resolve any payment problems that occur
- Posting payments and credits daily
- General bookkeeping duties
- Running errands
- Stocking supplies
- Sorting and sending mail
- Answering and routing phone calls
- Managing social media
Position Requirements:
- Passionate about providing outrageous customer service
- 1-year accounting experience preferred
- Ability to produce accurate work efficiently
- NetSuite experience preferred
- We are open to considering a highly motivated entry level candidate
- Valid Driver License
- Strong organizational skills with the ability to multi-task under pressure
- Strong computer skills including internet, Microsoft Office, etc.
Job Type: Full-Time
Salary: Starting $20.00 per hour/ 40 hour work week
****90 day signing bonus****
Required Education: High school or equivalent
Job Location: Burlington, NJ
Job Type: Full-time
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
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