What are the responsibilities and job description for the Center Supervisor position at A Quality Facility Services?
About AQFS?
Founded in 2003, AQFS has thrived through challenging economic times, evolving from a one-person operation with a mop and bucket to a robust organization with over 300 employees. We proudly serve all of Ohio and Pennsylvania, with ambitions to become a nationally recognized facility service provider.
Our success is built on a foundation of dedication and passion, driven by a commitment to our people and systems. We stay ahead by continuously learning about industry changes, training our valued employees, and providing ample opportunities for advancement.
Job Title:
Supervisor
Location:
Westfield Center, OH
Full Time , Monday- Friday, 5pm-1am
Supervisor Role at AQFS
The supervisor position at AQFS is an exciting and dynamic role where you’ll interact with and train team members, acting as an extension of the Area Manager.
Key Responsibilities:
- Overseeing part of your shift and assisting in cleaning and facility.
- Managing, training and developing team members to ensure top customer satisfaction.
- Conducting daily huddles and weekly meetings with the Area Manager.
- Reporting customer interaction via Salesforce
- Performing inspections, final walk-throughs, and correcting deficiencies.
- Training, developing and motivating staff.
- Identifying employees for promotion or additional hours.
- Maintaining or exceeding budgeted labor goals.
- Streamlining cleaning processes for efficiency.
- Delivering supplies to buildings
- Laundering rags, mop heads, and dust mop heads.
- Ensuring cleaners have necessary supplies and tools in advance.
- Communicating important information to staff, such as changes in budgeted hours, processes and procedures.
- Being accountable for labor overages and customer complaints.
- Collaborating with the Area Manager, to achieve the best outcomes for clients and the company.
Why Work for AQFS?
At AQFS, we provide numerous benefits to our team members.
Our offerings include :
- 401k plan with matching employer contributions
- Opportunities for career advancement through ongoing training and development.
- We prioritize internal promotions, fostering a culture of growth.
- Full-time employees enjoy vacation (PTO), sick pay, and ten paid holidays, supporting a healthy work-life balance.
- Health insurance is also available to all eligible employees.
Our core values and vision define who we are and guide our actions. We recognize and reward hard work and dedication with various perks.
- Monthly incentives
- Company gatherings
- Annual company gathering
- Referral bonus program.
Additional Benefits for Supervisors:
- Paid training
- Uniforms provided
- Bonuses for developing talent
- Mileage for supervisor who are traveling between buildings
- Cell phone stipend for those supervisors who are using personal phone.
- No growth ceiling as the company continues to expand
Qualifications:
- Reliable transportation to and from work
- Ability to work independently
- Strong attention to detail
- Strong communication and listening skills
- Clean driving record
- Previous supervisor experience preferred
- Stable work history
We are revolutionizing the industry with innovation and execution, investing in our team members’ personal and professional growth while ensuring a fun work environment. Our success is built on teamwork, which keeps our staff and clients happy.
