Shift Supervisor

A&W MacFarlane
Selkirk, MB Full Time
POSTED ON 7/10/2023 CLOSED ON 9/8/2023

What are the responsibilities and job description for the Shift Supervisor position at A&W MacFarlane?

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in caring for guests first before anything else, delighting them with friendly and caring service that creates loyalty to their restaurant. The Shift Supervisor also ensures the team contributes to achieving A&W operating standards for the restaurant, and achieving financial results on their shift.


You will excel and find happiness in this job if you:

  • Have proven exceptional guest service skills – you know what it takes to rally a team to deliver this to every guest on every visit;
  • Enjoy mentoring people – you’re a natural at supporting staff in their learning, including how to prepare perfect food to standard recipes or customized for guests;
  • Embrace change - and get excited to rally the team to implement new innovation from A&W;
  • Have a knack for dealing well with a variety of people;
  • Have initiative, good judgement, and decision making – you’re also responsible, reliable, and honest.
  • Love working in a team – and together as partners to get the job done in a dynamic fast food environment.


Qualifications


Abilities:

  • Excellent guest service
  • Competence in all restaurant positions
  • Leadership experience, including the ability to direct the work of others
  • Ability to learn quickly
  • Ability to work as part of a team
  • Effective communication skills
  • Ability to multi-task
  • Basic mathematical skills
  • Knowledge of the retail environment
  • Strong interpersonal skills


Working Conditions:

  • Working in a fast-paced environment
  • Working in a diverse environment with many different personalities and attitudes
  • Working together as partners, as a cohesive unit with co-workers
  • Working with hot products and equipment
  • Working with cleaning materials and chemicals 
  • Working in a noisy environment
  • Working with sharp objects (knives, slicers, etc.)
  • Use of portable or step ladder may be required 


Physical Requirements:

  • This position requires the employee to stand for an extended period of time (up to 8 hours)
  • Occasionally must lift heavy boxes when dealing with product inventory (max 50 lbs.)
  • Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility
  • Must always be mentally alert to ensure the safety of yourself, co-workers, and guests at all times 
  • Maintaining good personal hygiene and appropriate uniform 
  • Having the capacity to handle stressful situations


Why work at A&W?


  • We pride ourselves in using real, naturally-sourced, and delicious ingredients in everything we serve.
  • We’re all about doing the right thing, even if it’s not the easy thing. From animal welfare, environmental impact, the food we serve, the people we employ, and the communities we call home, we’re always striving to take the high road, no matter how challenging it gets.
  • We know you’ve got a life outside of work. That’s why we offer flexible schedules so you can work as much or as little as you need.
  • You’ll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure, and the chance to cook some of the best-tasting food in Canada.
  • We pay a competitive wage.
  • As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They’re one part of the secret sauce that makes A&W such an awesome place to work.
A-Shift Alley Buyer
Maintenance Supervisor -
Columbus, IA
Production Supervisor 2 - 3rd Shift - Elkhart, IN
Signode -Production Supervisor 2 -
Elkhart, IN
Supervisor, Stations Operations
Shift Transit -
Chicago, IL

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Shift Supervisor.

Click the checkbox next to the jobs that you are interested in.

  • Customer Complaint Escalation Skill

    • Income Estimation: $35,323 - $45,671
    • Income Estimation: $38,854 - $65,283
  • Customer Complaint Resolution Skill

    • Income Estimation: $35,323 - $45,671
    • Income Estimation: $37,272 - $49,218
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Shift Supervisor jobs in the Selkirk, MB area that may be a better fit.

Shift supervisor

Shift Supervisor, Palm Springs, CA

Anesthesia - Workroom 2nd Shift Supervisor

Workroom 2nd Shift Supervisor - Jobs@UIOWA Careers, Iowa, IA