Claims Specialist II, Excess & Surplus - Transportation $5000 SIGN ON BONUS

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! A $5000 SIGN-ON BONUS will be given to all external candidates hired into this role. The bonus is paid in the first pay period after 30 days of employment. Territory: The location of this position is flexible and open to virtual and/or remote based applicants. What you can Expect: This position supports Nationwide’s Excess & Surplus Commercial Transportation Line of Business. The ideal candidate will have: Prior trucking claims management experience. Demonstrated learning agility and problem solving expertise. (For internal use only) Compensation grade: E4 This role can be filled at a different level depending on experience and skill set. Job Description Summary The Excess Surplus (E&S) Claims team handles some of the most unique and interesting insurance claims at Nationwide. Many have complicated risks and loss history, requiring us to be adaptable and resilient in our work to help customers. If you love a challenge and can apply outstanding organizational, investigative and communication skills to your work, we want to hear from you! As a Claims Specialist, you'll investigate, evaluate, negotiate and resolve Commercial and professional Lines claims of moderate severity and complexity. We'll count on you to manage the work and performance of vendors to successfully resolve claims. You'll have opportunities to build strong working relationships with internal and external customers and meeting their expectations. You'll handle claim files with limited litigation exposure. Job Description Key Responsibilities: Resolves claims, including those involving litigation, in compliance with company quality standards. These claims may include first and third-party claims of a moderate severity and complexity/exposure level. Manages the work and performance of vendors to successfully resolve claims. Meets the expectations and requirements of internal and external customers. Builds and maintains open and trusting working relationships with insureds in order to gather and share pertinent information. Evaluates claims, in a timely manner, to identify and manage reserves according to company standards. Maintains current knowledge of all insurance lines, court decisions which may impact the claim function, current guidelines in the claim function and policy changes and modifications. This may require attending various seminars and training sessions. May perform other responsibilities as assigned. May be assigned more complex claims, including claims with litigation. Reporting Relationships: Reports to E&S/Specialty Claims Manager. Typical Skills and Experiences: Education: College degree preferred. Additional education in a particular line of business may be required by the hiring business unit. Insurance coursework preferred. License/Certification/Designation: Associates must acquire the required Federal and/or state licenses/registrations within the time period designated by the business unit. Additional licenses/registrations may be required when new products and services are implemented. If an associate fails or is unable to acquire required licenses/registrations within the designated time period, the associate will be ineligible to continue in the position. Experience: Two to three years of claims handling experience or comparable job related experience or education preferred. Prior multi-jurisdictional, E&S or other specialty lines experience preferred. Familiarity with various types of insurance policies preferred. Specific experience in a particular line of business may be required by the hiring business unit. Knowledge, Abilities and Skills: Knowledge of commercial insurance and E&S or other specialty insurance. Familiarity with various types of insurance policies. Knowledge in a particular line of business may be required by the hiring business unit. Knowledge of the processes of the independent adjusters and attorneys in order to handle claims and assist in litigation management. Ability to communicate directly with individuals and groups, by phone and in writing. Ability to build and maintain open and trusting working relationships with insureds in order to gather and share pertinent information. Ability to effectively manage conflict and practices active listening. Ability to analyze facts and coverages in order to evaluate damages. Ability to work with and coordinate independent adjusters and attorneys in claims and litigation management. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the Vice President and HR Vice President. Values: Regularly and consistently demonstrates the Nationwide Values. Working Conditions: Overtime Eligibility: Not Eligible (exempt) Working Conditions: Normal office environment. Some travel as required. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit check and/or background check will be required as part of the selection process. Benefits We have an array of benefits to fit your needs, including: medical/dental, paid time off plus nine paid holidays, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here. Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. #claims For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf