What are the responsibilities and job description for the Retail Membership Sales Specialist position at AAA Club Alliance?
Membership Sales Specialist
Do you have an interest in helping others while working for a company that puts its members first? As a AAA Associate, you aren’t just selling products, you are providing exceptional member experiences by representing AAA products and services. Every day is an opportunity for you to transform our guests into loyal members and provide them with the excellent customer service they’ve grown to expect.
At AAA, your success is our success. What we offer:
- A Competitive Salary starting at $17.50/hour, depending on experience
- Monthly Incentive Plan based on your individual performance
- Comprehensive health benefits package
- Up to 3 weeks of paid time accrued during the first year
- Paid time off to volunteer
- Tuition reimbursement
- 401(K) plan with company match
- Free AAA Premier Battery Membership
As a Membership Sales Specialist, you will:
- Sell and process new AAA memberships.
- Review membership coverage levels and up-sell/cross-sell upgrades and add-ons.
- Make outbound calls to our membership base (welcome new members, offer promotions, discuss upgrade options).
- Ensure leads are completed and documented appropriately.
- Serve as the go-to person in the store for all membership-related items.
What you can provide AAA:
- Have a high school diploma/GED
- Minimum of three (3) years of sales/customer service experience
- Have effective communication skills both written and oral
- Proficient computer skills including the ability to multitask in several websites and programs
AAA Club Alliance (ACA) is an equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category:
Sales
