What are the responsibilities and job description for the SAP OTC Consultant position at AANSEACORE?
Job Details
We are looking for an experienced Technology Project architect who is SAP technical resource responsible for development, direction, and execution of the digital customer experience through the efficient delivery of back-office operations and systems.
Note: This is a Hybrid position.
<>Skill / Qualifications
- BA degree/Master s degree in Business Operations/Strategy, Information Technology, Business Administration, or related area of study
- 15 years of relevant combined work experience in operations, business intelligence or information technology with deep expertise establishing and optimizing Business functions and the related back-office systems including SAP and SFDC
- Minimum 7 years of experience with SAP modules of Order to Cash and Finance & Salesforce experience
- Continuous improvement mentality that drives operational excellence, quality, and transformation
- Experience supporting a wide range of customers and partners, ranging from small firms to the largest enterprises in the world.
- Ability to work and interact with C level executives.
- Excellent facilitation skills and ability to influence.
- Excellent organizational skills.
- Knowledge of new product development process.
- SAP Project and Program Management is a must.
- Demonstrated leadership ability, to lead highly visible programs or initiatives across the organization.
- Ability to manage and prioritize multiple projects and work within tight deadlines.
- Ability to work closely in a team environment with other internal organizations.
- Excellent oral and written communication skills. Must be capable of preparing and presenting complex material to executives and senior management.
- Proficiency with Microsoft Office and Microsoft Project
- PMP certification or master s Certificate in Project Management
- The ideal candidate will be knowledgeable regarding Risk and Scope management, TQM, Business Process design and engineering, multi-site project management, developing team-oriented continuous improvement environment and demonstrate ability and track record of learning.
<>Job Responsibilities
- Lead the design, development and execution of a comprehensive SAP STEP back-office strategy that aligns with the business s strategic objectives to deliver a world-class customer experience across a portfolio of products, creating customer advocacy at each engagement
- Responsible for leading systems requirements delivery for initiatives covering SAP ECC (FI, CO, OTC, P2P) & SAP BW, web, back office, data warehouse, reporting, business intelligence and analytics platforms. He or She will have to work closely with Project Management, Design and Development, Quality Assurance, Production Support and executives across various Business units
- Bring subject matter expertise of SAP solution in projects and enhancement discussions
- Define the online digital experience by engaging deeply with our customers and leveraging the integration of SFDC and SAP. Proven experience in automating manual processes including paper to digital invoicing, and system integrations through direct integration
- Directly define the SAP implementation strategy for the business, lead and implement the SAP governance framework, with a focus on improving program quality with focus on standardization & transformation.
- Indirectly oversee and influence cross-functional teams accountable for the digital experience delivery and KPI definitions, including Account Services, Account Management, and AR functions
- Accountable for the evolution and delivery of digital customer experiences which include identifying opportunities to transform solutions and the delivery of existing services and capabilities, managing external digital consumer experience vendors, and partnering with user design experience (UX) and user interface design (UI) teams.
- Developing plans, monitoring and managing internal non-technical large multifaceted projects from initiation through completion
- Calling and leading project meetings as required
- Ensures effective communication between technical and non-technical functions. to monitor and report on project progress as needed.
- Interprets requirements, identifies and communicates project scope and ensures program milestones are met.
- Manages projects to ensure on-time completion according to specifications and within budgeted costs.
- Identifying and alerting executives and project teams (directly and thru staff) to potential problems and recommends solutions to those problems
- Interprets requirements, identifies, and communicates project scope and ensures program milestones and objectives are met.
- Manages projects to ensure on-time completion according to specifications and within budgeted costs
- Identifying and alerting executives and project teams (directly and through staff) to potential problems and recommending solutions to those problems.
- Develop and lead presentations for executives as needed on key programs.
- Lead regular staff meetings.
- Managing and administering a departmental budget.
- Managing vendors and contracts associated with some of the underlying projects.
- Other duties as may be assigned from time to time by his/her supervisor.
<>Benefits
Competitive Hourly Rate (Depending on Experience)
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