Description
Basic Function
Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in upkeep of the showroom floor as per the first up system.
Reporting
Reports
Primary Responsibilities
CSR First Ups
Daily - Convenience Bar, Entrance Doors, Filing of required documentation, Office: Miscellaneous, Showroom: Countertops-Carpet-Jewelry Case
Monday - Calculators/Key Boards, Jewelry Cleaner, Showroom: Lamps & Plans, Telephone Cleaning
M/W/F - Showroom: Cocktail/End Tables, Dinettes, Electronics
Tue/Thurs - Showroom: Appliances - Bedroom Sets
Saturday - Computer Cleaning
When Needed - Cash Drawer Levels, Completion of lease order forms: Telephone, Printer Ribbon Replacement
Requirements
Position Requires
Excellent interpersonal skills are required for daily customer contact
Professional appearance
Computer operation ability
Good communication skills
Excellent organization skills
Excellent telephone etiquette
Strong sales skills on the showroom or telephone
High energy level
Able to live 50 lbs.
Pre-employment
Successful reference check and verification, drug screen, criminal background investigation, and required testing.
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