General Manager

Summary:

The General Manager is responsible for the direct management of an Aaron's store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personal development, and inventory control are key result areas of this position. The GM's Big Five are performed daily.

Duties and Responsibilities:

• Acquisition and Maintenance of Customers
• First up for recruiting and staffing their store
• Close all lease agreements
• Complete Quality Control Calls on all new lease agreements within one (1) business day of delivery
• Personally responsible for all renewal activity
• Physically monitor the back door whenever inventory movement occurs
• Facilitate and reconcile inventories by Wednesday of every week
• Personally authorize all returns
• Safeguard all company assets
• Ensure accurate and timely bank deposits
• Maintain company vehicles within safe operating standards
• Train and develop store team members
• Achieve planned growth and profit goals
• Ensure execution of all customer service programs, company guidelines, and policies
• Provide a safe, clean environment for customers and team members
• Ensure adequate availability of merchandise at all times
• Accurately report financial measures and transactions
• Plan and organize to meet or exceed forecasted financial goals
• Ensure the published hours of store operations are met
• Recruit, hire, and train to ensure efficient operations
• Ensure all returned merchandise is certified, reclassified, and priced

Education and Experience:

• High School diploma or equivalent preferred

Required Skills:

• Strong leadership skills
• Good communication and interpersonal skills
• Professional appearance
• High level of energy
• Demonstrated selling skills
• Effective organizational skills
• Proven managerial skills
• Satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid Driver's License, and compliance with the Company's Driver Qualification Policy