What are the responsibilities and job description for the Retail Sales Manager position at Aaron's?
Are your ready for an exciting and rewarding career with one of the Nation’s leading Lease to Own companies? At Aarons, we strive to coach, train, and develop our team members for future potential growth with unmatched benefits and compensation packages. Our philosophy is to make a positive impact on the communities we serve through multiple initiatives known as Aarons Gives. Come see why Aarons could be the right fit for your future!
Sales Manager
Description:
We are Aaron’s - an industry leader in the sales and lease-to-own retailer known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – It is a career with purpose.
Aaron’s Sales Managers help us put our best foot forward and bring our customers one-step closer to ownership by leading the store’s sales and marketing function. As a Sales Manager, you will define the exceptional experience that drives our reputation and customer loyalty by serving as the brand ambassador for all Aaron’s products. You will ensure team sales performance by selling merchandising, pricing and demonstrating exceptional people skills to foster new customer growth.
The Work
- Support every customer’s ownership goals by building authentic customer relationships that drive sales
- Manage the overall sales functions of the store by setting and achieving daily, weekly and monthly sales goals, which include both inside & outside sales; including updating the goal board daily
- Generate new business by developing and implementing community marketing strategies
- Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
- Assist General Manager with operational functions that include taking inventory regularly, performing routine service calls, stock balancing and product exchanges
- Assist General Manager with product ordering, including planning for future sales and events; including driving sales goals with Customer Service Representatives, delivery drivers and leading the sales department
- Manage customer service calls and work with service vendors to ensure a top-notch customer experience
- Ensure customer care and satisfaction by executing the Aaron's customer service program and providing outstanding service and promptly resolving customer concerns
- Monitor and ensure efficient operation of the cleaning station in the warehouse; including neat and orderly merchandise
- Clean and certify merchandise in the cleaning center for all items personally returned
- Ensure the showroom floor is stocked, cleaned and follows Aaron’s No-Holes Policy
- First up to assist with deliveries if a Delivery Driver is not available
- Safely operate company vehicle
- Any other reasonable duties requested by management
Requirements
- At least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record)
- Must meet DOT requirements to obtain certification in required states
- High School diploma or equivalent preferred
- Two years of college or two years of previous management experience preferred
- Strong organizational and communication, both verbal and interpersonal skills
- High energy with the ability to effectively perform all functions of the store and multitasking effectively
- Proper telephone etiquette
- Uphold the Aaron’s Brand and protect company assets
- General product knowledge preferred
- Maintain a professional appearance
- Proficient computer skills
Rewards
Team members enjoy access to career training and advancement opportunities, and rewarded with competitive compensation and a comprehensive benefits package, which includes:
- Paid time off including vacation days, sick days and holidays
- Medical, dental & vision insurance
- 401(k) plan with company match
- Flexible spending accounts
- Life insurance
- Disability benefits
- Stock Purchase Plan
- Team Member purchase discounts
Aaron’s is committed to creating a diverse work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, Veteran status, military duty, gender expression, genetic information, or any other protected class.
Job Type: Full-time
Pay: From $36,629.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Relocation assistance
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
Application Question(s):
- Are you at least 21 years of age?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
Salary : $36,629 - $0