What are the responsibilities and job description for the Sales Manager position at Aaron's?
Aaron's provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally! As a Sales Manager, you will play a vital role in the team's success by managing the store's sales and marketing function. With the goal of bringing our customers one step closer to ownership, you will help drive performance in: telephone and floor sales, direct marketing, new customer growth and service programs as well as store merchandising. Successful Sales Managers understand long-lasting customer relationships are about FIRST names and building trust. At Aaron's, you are making a difference'your dedicated attention to each customer helps bring the closer to our mutual goal of ownership. Come see why the difference is personal at Aaron's, connect with us today!
Job Duties:
- Personally support every customer to Own it.
- Manage the overall sales functions of the store'inside & outside sales
- Drive sales by building authentic customer relationships
- Set and achieve weekly and monthly sales goals
- Generate new business by developing and implementing community marketing strategies
- Confirm customer identification, collect money and obtain customer signatures on lease agreements
- Review and close lease agreements as directed by the store manager
- Store Operations
- Assist store manager with inventory regularly
- Perform routine service calls and product exchanges
- Assist store manager with product ordering, including planning for future sales, events & stock balancing
- Customer Care and Satisfaction
- Ensure execution of Aaron's customer service program
- Provide outstanding service and promptly resolve customer concerns
- Assist in product staging, and warehouse maintenance
- Ensure showroom floor is merchandised
- Maintain the store's warehouse in a neat and orderly manner
- Monitor and ensure efficient operation of the cleaning station in the warehouse
- Additional Duties
- Clean and certify merchandise in the cleaning center for all items personally returned
- Additional responsibilities as directed by management
Position Requirements:
- Two years of college or two years of previous management experience
- Good communication and interpersonal relationship skills
- Position routinely requires lifting & loading up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
- Valid driver's license
- Good organizational skills
- Maintain professional appearance
- Strong telephone manners
