401k Benefit Assistant

Are you looking for a great place to work? Look no further. We are ABEL HR. A family owned and operated Professional Employer Organization (PEO) for over 30 years that offers human resources and benefits administration services to small to mid-size companies.

We currently have an opening for an exceptional 401k Benefit Assistant to join our team. In this role, the qualified candidate will have prior experience working with 401k plans. They will assist the 401k Senior Administrator to ensure the administrative process, procedures and controls facilitate effective service delivery.

Responsibilities

• Administrative support for various 401k requests (enrollments, terminations, deferral changes).
• Uploading of retirement plan files directly to vendors.
• Process retirement plan participant loan and distribution paperwork.
• Maintain and download files related to retirement plans.
• Resolve issues. Ensures consistent application of provisions and compliance with applicable laws and regulations. Escalates issues to management team as needed to assure prompt and accurate resolution. Identifies root cause of issues and leads issue resolution efforts
• Confirm eligibility for new employees.
• Maintain various databases.
• Prepare mailings.
• Scan and file documents.
• Provide additional support on special projects and other escalated tasks as needed.
• Ability to work extended hours if business needs require.
• Supports census preparation.
• Assist team members as needed.
• Performs other job-related duties as assigned.

Qualifications

• Associate degree or equivalent work experience.
• Must have a minimum of one-year experience in 401k support or related function. PEO, HRO, or BPO industry experience is a plus.
• Experience in fast paced, high volume customer service-oriented environment highly desirable.
• Proven ability to work independently on assigned tasks as well as to accept direction on given assignments.

• Solid knowledge of Microsoft Office – Excel.
• Excellent organizational, problem solving, and time management skills with strong attention to detail and accuracy.
• Solid interpersonal and communication skills in formal and informal business settings.
• Ability to handle confidential and sensitive information with the appropriate discretion.
• Team player, self-starter, results-focused, strong work ethic.
• Must be enthusiastic and customer-service driven.
• High ethical standards.

ABELHR provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: From $23.07 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Education:

• Associate (Preferred)

Work Location: One location