ACCOUNT MANAGER

Pay:  50,000.00 – 60,000.00

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefit Information:

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Staff & Management.

• Supervise, and lead the daily activities of a team, with focus on continuous improvement.
• Monitor and coordinate (either directly or in partnership with building landlords) optimum performance of all existing building systems, including HVAC, backup power generators, UPS, electrical, critical equipment monitoring, elevators, security (access controls and camera surveillance), fire protection systems, and general building maintenance
• Coordinate and plan emergency preparedness training drills and instruction
• Implement environmental, safety and energy programs and support compliance with environmental control laws
• Conduct facility inspections to ensure adherence to contract specifications and industry standards; address inspection results and coordinate any repairs as necessary. 
• Manage vendors including security resources, food/beverage, recycling/shredding, copy machines and other facility related services; ensure customer service and quality levels are maintained and cost control, contract compliance and schedule objectives are met.
• Coordinate building activities, maintenance and repairs via property management portal system and schedule and coordinate external contractors and vendors involved in the installation, commissioning, and maintenance of building systems
• Plan, implement, or assist in the implementation of building and building systems modifications and improvements as required.
• Notify and coordinate company facility stakeholders and external local authorities such as police or fire services as required. 
• Supervise, and lead the daily activities of a team, with focus on continuous improvement.
• Monitor and coordinate (either directly or in partnership with building landlords) optimum performance of all existing building systems, including HVAC, backup power generators, UPS, electrical, critical equipment monitoring, elevators, security (access controls and camera surveillance), fire protection systems, and general building maintenance
• Coordinate and plan emergency preparedness training drills and instruction
• Implement environmental, safety and energy programs and support compliance with environmental control laws
• Conduct facility inspections to ensure adherence to contract specifications and industry standards; address inspection results and coordinate any repairs as necessary. 
• Manage vendors including security resources, food/beverage, recycling/shredding, copy machines and other facility related services; ensure customer service and quality levels are maintained and cost control, contract compliance and schedule objectives are met.
• Coordinate building activities, maintenance and repairs via property management portal system and schedule and coordinate external contractors and vendors involved in the installation, commissioning, and maintenance of building systems
• Plan, implement, or assist in the implementation of building and building systems modifications and improvements as required.
• Notify and coordinate company facility stakeholders and external local authorities such as police or fire services as required. 
• Obtain necessary permits/licenses as required to perform facility changes and equipment installations and related activities. 
• Maintain all facilities related required records including maintenance contracts, inspection reports, insurance documents, and permits. 
• Address inquiries related to facilities operational issues in a professional and timely manner; research and resolve issues identified.
• Utilization and maintenance of Corporate Real Estate software system.
• Coordinate building services, including janitorial, mail services, copy/print machine services, food services, mail/postal services, document shredding, records retention, garbage collection, window cleaning, and furniture repair.
• Provide front receptionist desk coverage in conjunction with the Mail Clerk.
• Special projects and other duties as assigned.

Education: 

• Bachelor’s degree or equivalent experience.

Experience: 

• 1 to 3 years of relevant experience, supervisory experience preferred.

Other:

• Verbal and interpersonal skills necessary to interact effectively with co-workers and vendors with the ability to communicate effectively verbally and in writing.
• Knowledge of professional arboriculture, grounds and landscaping practices.
• Ability to understand specifications, blueprints, manuals and schematic drawings for installation, maintenance and repair of structures and equipment.
• Works in a team environment interacting with a variety of departments.
• Possesses motivational and disciplinary skills.
• Possesses excellent customer service skills.
• Establishes and maintains cooperative working relationships; treats others courteously and with respect.
• Ability to effectively lead a staff of direct reports.
• Able to handle the varying workloads and able to meet the changing deadlines, as necessary.
• Able to handle and resolve problems.
• Remains current concerning sanitation guidelines.
• Practices up-to-date cooking techniques and implements them in the department.
• Ability to work in a fast-paced work environment balancing multiple projects and embracing change.
• Ability to resolve issues under tight timeframes and pressure.
• Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
• Excellent time management and organizational skills, detail orientation with solid analytical, troubleshooting, and decision-making skills
• Strong interpersonal skills; ability to develop productive business relationships; and ability to influence and educate key internal clients.