Account Supervisor

ABM US
Oxford, MI Full Time
POSTED ON 6/13/2022 CLOSED ON 11/16/2022

What are the responsibilities and job description for the Account Supervisor position at ABM US?

Directly oversees the activities within the assigned operational services work team, ensuring productivity levels and customer service requirements are being met and that employees are complying with all safety, quality, and compliance standards established by the company, by clients, and by regulatory authorities.

  • Supervise the daily activities of operations team members.
  • Set priorities for the team to ensure completion of tasks.
  • Effectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations.
  • Participate in monitoring and developing team member performance, including evaluations, training, and recognition.
  • Ensure work assignments and schedules meet department, facility, and contractual needs.
  • Respond to client inquiries, requests, and concerns.
  • Utilize company policies and guidelines to solve work problems.
  • Ensure department training programs and recertification programs are being conducted within appropriate timeframes.
  • Meet with clients to ensure needs and expectations are being met.
  • Implement and manage quality control monitoring and safety programs; maintain a safe work environment.
  • Achieve operational performance and functional service activities. 
  • Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.  
  • Monitor and maintain appropriate staffing levels and daily schedules.
  • Education:

  • Bachelor’s degree or equivalent experience.
  • Experience:

  • 1 to 3 years of experience.
  • Other:

  • Ability to adjust work schedule as needed to support the operation. 
  • Ability to effectively lead a staff of direct reports.
  • Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.
  • Basic understanding of computer programs, including Microsoft Office.
  • Ability to work in a fast pace work environment.
  • Ability to resolve issues under tight timeframes and pressure.
  • Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
  • Excellent team building and planning skills.
  • Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.
  • Licenses: Industry specific certification or licensure may be required.

January 2025 - Account Manager Training Program (Birmingham, MI)
Account Manager Training Program (Birmingham, MI) - Lockton Careers -
Birmingham, MI
Supervisor
Aspen Dental -
Orion, MI
Supervisor
Tim Hortons | Inukshuk Enterprises LLC -
Saint Clair, MI

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Account Supervisor?

Sign up to receive alerts about other jobs on the Account Supervisor career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$130,391 - $192,608
Income Estimation: 
$169,435 - $250,104

Sign up to receive alerts about other jobs with skills like those required for the Account Supervisor.

Click the checkbox next to the jobs that you are interested in.

  • Customer Retention Skill

    • Income Estimation: $137,031 - $199,325
    • Income Estimation: $115,993 - $166,053
  • Key Account Management Skill

    • Income Estimation: $164,036 - $228,454
    • Income Estimation: $169,435 - $250,104
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at ABM US

ABM US
Hired Organization Address American Fork, UT Full Time
The Cleaner provides the cleaning and upkeep of an assigned area. Location: 346 E 1600 S. American Fork, UT 84003 Payrat...
ABM US
Hired Organization Address Byhalia, MS Full Time
The Cleaner provides the cleaning and upkeep of an assigned area. Benefit Information: ABM offers a comprehensive benefi...
ABM US
Hired Organization Address Las Vegas, NV Part Time
The floor technician position provides the cleaning and upkeep of an assigned area. The floor technician may be responsi...
ABM US
Hired Organization Address Fort Riley, KS Full Time
The Cleaner provides the cleaning and upkeep of an assigned area. Benefit Information: ABM offers a comprehensive benefi...

Not the job you're looking for? Here are some other Account Supervisor jobs in the Oxford, MI area that may be a better fit.

Departmental Analyst 12 (CAV Analyst) - Metro Region

Food Services Supervisor - 1, Southfield, MI

Parole/Probation Officer 9 - P11

Heavy Equipment Mechanic Supervisor 12 (Marquette..., Pontiac, MI