What are the responsibilities and job description for the Business Development Manager position at ABM US?
Join a team with one shared mission - to make a difference, every person, every day.
We are more than 100,000 team members strong, from all backgrounds and corners of the world, with the talent, experience and compassion that enables us to make an impact. For thousands of clients across the U.S. and in more than 20 global locations, ABM takes care of the people, spaces and places that matter most. We also take care of our team members —ensuring our company is a great place to work, and our communities are safer, healthier, and more sustainable places to be. Every team member at ABM has the opportunity to make a difference. Every day. And we cultivate a culture where our team members feel seen, heard, and valued and can grow a career and a future with us.
This position works to develop new and potential commercial and industrial accounts within a defined territory for Onsite Facility Services: Cleaning, Environmental, Parking, and Engineering. This position works with prospective clients to explore the strengths and weaknesses of their current facility services programs, creates and presents an effective sales and marketing strategy unique to that prospective client that includes one service or several bundled solutions. This position also partners with ABM operations in planning and executing superior results and owns the strategic selling process, communicates value, identifies and resolves client issues, and maintains strong client relationships while cross-selling eight comprehensive lines of facilities services.
Essential Functions:
- Prospect for new business by cold call activities, networking, and lead generation & qualification.
- Prospect for potential new clients and turn this into increased business.
- Cold call as appropriate within your market or geographic area to ensure a robust pipeline of new opportunities.
- Meet potential clients by growing, maintaining, and leveraging your network.
- Understand customer needs and perform site surveys.
- Work with operations and sales support teams to develop proposals that meet the client’s needs, concerns, and objectives.
- Participate in pricing the solutions and services.
- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
- Maintain reporting of leads, in-progress active prospects and sales forecast in Salesforce.
- Forecast sales targets and ensure they are met.
- Track and record activity on accounts and help to close deals to meet these targets.
- Attend and participate in Commercial Real Estate organizations & events (Commercial Real Estate Women [CREW], Building Owners and Managers Association [BOMA] International, etc.)
- Special projects and other duties as assigned.
Required Functions:
Education:
- Bachelor’s degree or equivalent experience.
Experience:
- 2 years of experience, including finding, qualifying, and closing new business primarily through cold calls and self-generated leads.
Other:
- Hunter sales mentality, goal driven and self-motivated.
- Demonstrated success in selling services or other intangible business offerings.
- Knowledge of facility services, janitorial, commercial real estate, or other related field preferred.
- Knowledge of relevant and immediate sales contacts preferred.
- Must be comfortable presenting complete solutions in groups settings.
- Track record of being organized, efficient, and able to manage a high number of prospects at different stages of the sales process.
- Collaborative with ability to work successfully with internal operations and sales support teams.
- Advanced computer skills in MS Office and Salesforce or another CRM.
- Self-disciplined, results driven, and accustomed to winning sales awards through consistent high performance.
- Proficiency in Microsoft Office Suite, Salesforce.com (or similar CRM).
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management
