Project Manager

Benefit Information:  

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The Project Manager is the representative for ABM Parking Services, on a full-time basis responsible for the administration and operation of the public parking facilities in accordance with Contract provisions between the client and ABM Parking Services, the Contractor.

• Plan, organize, direct and evaluate the required practices, programs, and activities of the ABM Parking Services administrative, supervisory, attendant and other personnel engaged in operating the facilities.
• Abide by and ensure adherence to established policies, rules and regulations, and procedures of ABM Parking Services and client as applicable to the facilities.
• Maintain close liaison with the Client Administrator, handling problems of mutual concern such as minimizing traffic congestion leading into and out of the various facilities, and other items relative to security and to the property of both the Client and patrons utilizing the facilities.
• Originate and enforce standards regarding parking employees' personal appearance and demeanor to assure a professional, first-class operation.
• Be responsible for achieving an acceptable level of public relations by all employees of ABM Parking Services at the facilities.
• Initiate and direct the orientation and training of all employees to assure maximum efficiency and safety at all levels of the operation.
• Review all records and reports and take necessary action directly or through staff to improve the proficiency and accuracy of parking employees.
• Assure the timely submission of required operational and administrative reports to designated client management and the Regional Manager regarding pertinent parking operations activities and revenues generated. Oversee all administrative activities carried on by subordinate personnel.
• Assure cooperation and communication with Client Staff regarding equipment malfunctions, conditions, and maintenance requirements on a timely basis. Establish and maintain an on-going daily maintenance log, indicating location, date, and time of notification.
• Conduct unannounced personal inspections at various times, to observe and evaluate performance of subordinate personnel in fulfilling patron service standards.
• Conduct unannounced personal audits at various times, to observe and evaluate office record-keeping and accounting and cash control performance.
• Conduct facility inspections on a frequent basis, advising the client of any required needs to preserve the safety and appearance of the facilities.
• Be responsible for analyzing operational activities and make recommendations to the client.
• Previous parking management experience required.