Valet Manager

 POSITION RESPONSIBILITIES

• Will develop, implement, direct and support "best practices", ABM polices and standards in quality management, job and site safety programs, and personnel administration. Promotes positive employer/employee /customer relationships and interactions. Implements employee training and skill enhancement programs, provides structured employee disciplinary procedures. Interacts directly with OU Health Leadership on a daily basis to maintain close communication regarding parking and staffing of operations. 
• Responsible for maintaining positive customer relations from management level up to senior executive level. Supports ABM activities in budget preparation and vendor/contractor oversight and is responsible to help manage cost and to identify and institute cost savings projects.
• Reports daily to ABM Branch Manager and executive levels of the organization. Interacts with various organizational support elements including administrative, human resources, financial, quality control and safety departments.
• The position is required to attend and participate in meetings. Respond effectively to emergency calls on a as need basis.
• Will manage a staff of 25 or more.
• Staff scheduling and payroll management for all employees in accordance with the budget.
• Handling of insurance claims for auto damages from incident to completion of claims.
• Perform other duties as assigned or requested.
   

MINIMUM REQUIREMENTS 

• Two to three years’ experience in Parking Management.
• Must have knowledge of MS Office Applications including Word, Excel, Outlook and PowerPoint.
• Must have excellent verbal and written communication skills.
• Able to work well in a customer focused team environment.
• Excellent customer service, employee relations and good tenant/customer interaction skills.
• Proficient in parking access controls systems.
• Proven ability to work with a variety of staff and management.

The Company may require that the successful candidate hired for this position be fully vaccinated for COVID-19, if and to the extent permitted by applicable law.  The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.