What are the responsibilities and job description for the Customer Support Inbound - Urgent Need position at Acara Solutions?
Acara Solutions is seeking motivated and experienced Customer Support Representatives in Concord, NH.
Rate: $17/hr
- Answers all incoming fare media phone calls from customers.
- Processes all faxes and emails inquires.
- Performs all assigned tasks as quickly and accurately as possible.
- Follows all established policies, procedures and written/verbal instructions.
- Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible.
- Answers all inquiries related to fare media.
- Initiates outbound call as needed
Required Skills / Qualifications:
- Minimum 6 months INBOUND experience in a Customer Service/Call Center.
Job Type: Full-time
Salary: $17.00 per hour
Schedule:
- 8 hour shift
Application Question(s):
- It's a work from office role, is it okay for you?
Work Location: One location
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