How much does a Software Support Engineer I make in the United States? The average Software Support Engineer I salary in the United States is $68,890 as of August 27, 2020, but the range typically falls between $60,245 and $79,091. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Software Support Engineer I troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer I escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer I typically reports to a supervisor or manager. To be a Software Support Engineer I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2020 Salary.com)... View full job description
Primerica, Inc., together with its subsidiaries, provides financial products to middle income households in the United States and Canada. The company operates in three segments: Term Life Insurance; Investment and Savings Products; and Corporate and Other Distributed Products. It underwrites individual term life insura... More
Fiscal Year Ended in 2019
What does a Software Support Engineer I do?
Software Support Engineer I in Atlanta, GA
Implement new features based on customer and marketing specifications.
October 25, 2019
Works under immediate supervision, relies on instructions and pre-established guidelines.
February 17, 2020
Provides work direction and guidance to team members, explaining standards and procedures.
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Average Base Salary
Average Total Cash Compensation
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Software Support Engineer I in the United States. The base salary for Software Support Engineer I ranges from $60,245 to $79,091 with the average base salary of $68,890. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $62,530 to $83,689 with the average total cash compensation of $71,683.