Insurance Representative

Acara Solutions
Rochester, NY Contractor
POSTED ON 12/5/2023 CLOSED ON 12/15/2023

What are the responsibilities and job description for the Insurance Representative position at Acara Solutions?

Are you a PIA P&C Specialist who is looking to join one of the top Business Process Outsourcing Human Capital Management Industries?

Are you looking to further your career and grow?

Do you have experience in customer service/insurance?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work on-site with our client in Rochester, NY. Interested?

Here's what you'd do:

  • Responsible for daily processing/data entry/validation of records and maintenance of new and existing insurance accounts.
  • Maintain a high level of knowledge of the products and services supported by the client.
  • Provide customer service and support to both internal and external clients.
  • Performs data entry of confidential client information and is responsible for the security of this information as files are loaded into the client's systems.
  • Initiates timely new account setup and processes all documentation related to the setup and maintenance of new or existing accounts for Workers' Compensation and other insurance lines.
  • Meeting department quality and productivity standards relative to data input and established timelines.
  • Maintains necessary documents and records to ensure compliance with all applicable state and federal insurance regulations.
  • Provides necessary documentation to states, federal insurance agencies, and our insurance partners as necessary.
  • Responsible for the accuracy and integrity of the client's financial and insurance transactions to ensure client satisfaction.
  • Respond to inbound inquiries or e-mails and place outbound calls or e-mails to clients' insurance partners and other clients' offices as necessary by the business unit to complete the new account setup.
  • Researches and resolves product and service-related issues from clients and internal and external partners to ensure client satisfaction.
  • Maintains accurate recording of all internal and external communications used for the accurate and timely setup service and maintenance of new or existing insurance accounts.
  • Maintains positive and professional relationships with clients and internal and external partners to ensure client satisfaction.
  • Utilizes multiple computer software applications with carrier and bureau websites to perform their job duties. Internal systems to include HRIS WebORS Core Advanced Payroll Application and other Microsoft Access databases to ensure the proper set up of new insurance policies and to respond to all client inquiries.
  • Participates in product-related projects or training sessions as necessary.
  • Other duties as assigned.

Here's what you'll get:

Pay: $15.01 - $17.00/hour.

Hours: 40 hours/week.

Length: Temp (6 Months).

Sounds like a good fit.

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider—we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Job Type: Contract

Salary: $15.00 - $17.00 per hour

Benefits:

  • 401(k)

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Rochester, NY 14623: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17

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