Health Center Nurse (RN)

Position SummaryThe Health Center Nurse is a Registered Nurse who provides trauma informed care with a goal of ensuring and improving the patient health care experience. This position provides clinical support to patient care activities utilizing nursing education, nursing assessment, and application of clinical/procedural skills. Core Job Responsibilities:• Provide health maintenance support and education for chronic diseases i.e. hypertension, hyperlipidemia, diabetes, and screenings including colorectal, mammogram, and cervical cancer screenings• Conduct Social Determinants of Health screenings to identify barriers to care and care gaps, maintain up to date knowledge of HEDIS and UDS measures, and utilize quality metrics to drive patient outreach and provide optimal care• Collaborate with Quality, Population Health, Operations, Medical Services, health center managers, and support staff to ensure standardization of workflows, processes, distribution of patient equipment, proper documentation, and essential follow up • Promote patient centered care model by collaborating with the patient, family, and ACCESS health care team members such as behavioral health, benefits specialist, utilization management, referral coordinators, and care coordinators• Perform nursing assessment within scope of practice• Triage patient calls and inquiries• Complete initial history and physical for new and existing patients as needed• Navigate medication prior authorizations and refill medication requests• Administer prescribed medications and treatment as directed by the provider per ACCESS policies• At the direction of Clinical Support Services, provide clinical training and clinical skills assessment verification of staff• Perform patient outreach (appointment follow-ups, abnormal labs, medication adjustments)• Provide patient care support when needed including, but not limited to, rooming, labs, vaccinations, procedures, EKGs• Perform other duties as assigned Requirements/Preferences• Current, unrestricted RN license in the State of Illinois required • Bachelor’s degree in nursing preferred• Minimum of one (1) year of experience in community or ambulatory care preferred• Current BLS for Healthcare Provider CPR certification• Strong technical skills including: • Intermediate proficiency with Microsoft Office Suite required • Intermediate proficiency with EHR required, Epic preferred                                                              • Experience using Microsoft Teams and SharePoint preferred                                                            • Bilingual (Spanish/English) and/or ability to utilize available translation services to communicate with non-English speaking patients and/or guests required Competencies/Behaviors • Communication - Strong written, oral, and presentation skills; ability to share information that aligns with audience needs• Collaborative - ability to work with and engage stakeholders, inclusive relationship management style• Time and priority management; able to multitask and work in a fast-paced environment and respect deadlines• Strong organizational skills and attention to details • Effective in building relationships and credibility with all levels of staff• Facilitation – ability to train in classroom and virtual environments as needed • Cultural competency - experience working in a multi-cultural environment; ability to work with diverse persons, and personalities. • Coaching and feedback – able to share corrective and developmental instruction in a constructive, motivational way  Working Conditions/Equipment• Health Center Environment • Local travel between health centers is required; mode of transportation required, if personal vehicle is employed, a current driver’s license and proof of insurance is required• Ability to sit for up to 4 hours at a time• Ability to stand for up to 2 hours at a time• Ability to lift and carry up to 25 lbs.• Computer/laptop• Phone/Fax/Copier/Scanner