Team Lead

Job Title:          Team Lead - (Must have a Clinical background - MA or LPN)

Reports To:       Operations Manager

FLSA Status:    Non Exempt

Summary: The Team Lead oversees daily office activities to ensure smooth operations and performs related administrative duties

Duties and Responsibilities: Including but not limited to:

1. Coordinates and monitors office operations to ensure company requirements and goals are sufficiently met on a daily basis
2. Plans goals/objectives and meetings for the medical office
3. Provides qualified staff to support and contribute to the needs of the practice
4. Monitors office procedures and resolves problems through collaboration with the provider, staff and implements changes as needed
5. Notifies appropriate department head regarding problems related to patient service, employee relations, accounting procedures and computer systems
6. Arranges for routine and necessary maintenance of all office equipment
7. Troubleshoots and resolves all computer problems by communicating with the IT Dept.
8. Delegates duties to staff and provides instruction as needed
9. Coordinates and oversees the completion of special projects (ie. MRA, HEDIS, 5 STAR)
10. Completes timesheets at the end of the pay period
11. Safety Coordinator tasks and responsibilities are completed
12. Ensures office/medical supplies are ordered as needed
13. Ensures all legal matters are properly handled in a timely manner
14. Ensures all Access Policies and Procedures are properly followed by all employees.
15. Contact appropriate company for necessary preventative maintenance / service on office equipment and maintain related files
16. Work amicably with others
17. Other duties and responsibilities as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One - two years MA experience.

Education/Experience:

High school diploma or general education degree (GED), and two to four years related medical experience and /or training; or equivalent combination of education and experience. One year supervisory experience preferred. MA Certification.

Language Ability:

Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals.

Reasoning Ability:

Ability to multi-task, problem-solve and be able to handle various personalities.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Libre office and the Patient Data Base.

Certificates and Licenses:

Valid Drivers License

CPR/First Aid preferred.

Supervisory Responsibilities:

Directly supervises employees. Including training employees, planning, assigning, and directing work: appraisal performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Employee Signature: _________________________________  Date: ______________