What are the responsibilities and job description for the Patient Coordinator position at AccessPT?
*We are proud to be a Six-time Winner of the "Best Companies to Work for" Award in NY!*
Assigned Responsibilities or
Duties:
- Ensuring and maintaining a high
level of customer satisfaction and clinic cleanliness for patients, other
team members and external partners by efficiently providing administrative
support and coordinating clinic activity.
- Greeting all patients and
providing excellent customer service for all questions or concerns.
- Daily
duties include scheduling appointments and initial evaluations, taking
initial intake information, typing, faxing documents electronically
- Collect
payment at the time of service and follow up on outstanding payment
- Assist
clinicians in transporting patients, delivering needed equipment and
supplies to treatment area, laundry, cleaning tables and equipment,
spot-cleaning of facility as needed, and assisting with making hot/cold
packs.
- Request and track
authorizations for all funding streams to ensure approval.
- Produce accurate and timely end
of day reports
Essential Job Qualifications:
- A
friendly, empathetic, enthusiastic, positive team player who is the first
impression of ACCESS. They must possess excellent communication skills,
consistently exceed customer expectations, and make the team's success
their priority.
- An
organized, responsible, detail-oriented individual who is accountable for
taking in new patients and ensuring all of their appointments are
appropriately scheduled, authorizations/reevaluations received, and copays
collected.
- A
confident, good listener who communicates the value of physical therapy
and actively grows the business by looking for, and recognizing,
opportunities to initiate and obtain referrals.
- Able
to be seated for long periods of time and lift up to 30 pounds
This position may require
experience:
- Operating
a central telephone console or multi-line system to receive and route
calls
- Accessing data using a computerized records system
- Making
change and cashiering
- General experience in a medical
receptionist, front desk, secretary, customer service role.
Come Grow with Us! Visit us
at: accessptw.com
Access
Physical Therapy & Wellness provides equal employment opportunities to all
employees and applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion, sex, national
origin, disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic
protected by federal, state or local laws.
This
policy applies to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall, transfer, leaves of
absence, compensation and training.
Salary : $18