Patient coordinator

Do you have amazing customerservice skills and love helping others Would you like to work for agrowing company with advancement opportunities If so then pleasesubmit your resume to apply for the Patient Coordinator position inour Goshen NY clinic!

ACCESS is anextraordinary company to work for with a patientfocused cultureopportunities for advancement generous paid time off and a greatbenefits package.

If you are talentedand interested in working for a company whose purposeis to Help others move better feel better and livebette r please connect withus.

This is a fulltimeposition. The schedule is Monday and Wednesday from 11am 8pmTuesday Thursday and Friday from 7am 4pm and occasional Saturdaymornings from 8am12pm.

We are proud tohave been named one of the Best Companies to work for in NY for 6years including 2021!*

EssentialJobQualifications :

• Afriendly empathetic enthusiastic positive team player who is thefirst impression of ACCESS. They must possess excellentcommunication skills consistently exceed customer expectations andmake the teams success theirpriority.
• An organized responsibledetailoriented individual who is accountable for taking in newpatients and ensuring all of their appointments are appropriatelyscheduled authorizations / Reevaluations received and copayscollected to ensure payment.
• Aconfident good listener who communicates the value of physicaltherapy and actively grows the business by looking for andrecognizing opportunities to initiate and obtainreferrals.
• Maintain a safe and cleanworking environment by complying with procedures rules andregulations.
• Provide equipment andsupplies by disinfecting and delivering equipment and supplies totreatment area; position equipment for therapist access;

interactwith patients and ensures theircomfort.

• Maintain therapy suppliesinventory by checking stock to determine inventory level;anticipate needed supplies; place and expedite orders for suppliesfrom approved vendor list; verify receipt ofsupplies.
• Assist clinicians bypreparing hot packs and helping to setup exercise equipment asneeded.

AssignedResponsibilities or Duties :

• Greetingall patients and directing them to the appropriate area or staff.
• Operating a central telephoneconsole or multiline system to receive and route calls.
• Daily duties include schedulingappointments and initial evaluations taking initial intakeinformation typing faxing documentselectronically
• Collecting copaymentsand wellness store purchases calling patients who have missedappointments
• Assisting therapistswith laundry escorting patients into gym making sure patients arecomfortable.
• Set up and clean up forpatient sessions.
• Asking questionsto determine the customers needs and directing customers / visitorsto the appropriatestaff.

Administrativeduties toinclude :

Callinginsurance companies to verify benefits and request authorizationsprinting of medical records as requested welcome letters to newpatients and MDs thank you letters to MDs updating physicians andnew patients in the referral database running frequency reportsweekly in the scheduler and any other tasks assigned to he / she bythedirector.

Thisposition may requireexperience :

• Operatinga multiline telephonesystem
• Accessing data using acomputerized records system
• Makingchange and cashiering
• Seating forlong periods of time and lifting up to 30pounds.

If you areenthusiastic about your profession and are looking to progress yourcareer with a growing dynamic company please apply through thisportal.

Questions call the Human Resource Office at(845).

Please visit us onlineat for moreinformation about ourcompany.

It is our policythat new hires for this position will be fully vaccinated forCOVID. Can you provide proof of vaccination by submitting acompleted CDC vaccination card or a medical document specifyingreceipt of vaccination to include vaccine manufacturer date ofvaccination and lot number If you believe that you qualify for anexemption from this vaccine requirement mandate for disability orsincerelyheld religious belief please let us know and we willprovide you with the materials necessary for you to apply for anexemption.

AccessPhysical Therapy & Wellness provides equal employmentopportunities to all employees and applicants for employment andprohibits discrimination and harassment of any type without regardto race color religion sex national origin disability statusgenetics protected veteran status sexual orientation genderidentity or expression or any other characteristic protected byfederal state or locallaws.

This policyapplies to all terms and conditions of employment includingrecruiting hiring placement promotion termination layoff recalltransfer leaves of absence compensation andtraining.

Last updated : 2024-05-30

Salary : $17 - $19