Ski Valet Supervisor (Winter Only)

Company Description

Embrace your passion for outdoor recreation, natural beauty, and festivals in Telluride, CO while also pursuing a fulfilling career at Fairmont Heritage Place, Franz Klammer Lodge. Take a risk, make a change, and experience a new way of living life to the fullest while further developing your career. To live and work in a remote, box canyon surrounded by mountains and adventure is a once in a lifetime opportunity. Our team is a group of passionate and empowered individuals who work hard so they can play hard, bringing their full selves to work each day. Experience an incredible work-life balance as well as receive unmatched benefits packages by joining our team. Join the Fairmont family today!

*We do not have employee housing available.*

Job Description

A smile and helping hand is what our Owners and Guests will experience as you help to start their day on the slopes. As a Ski Valet with Fairmont Heritage Place, Franz Klammer Lodge, your knowledge of the Lodge, ski equipment, surrounding slopes and the professionalism you display will create a sense of “welcome” like no other.

What is in it for you:

• Grow your career while achieving optimal work life balance in Telluride, Colorado
• Employee benefits include; Medical, Dental, Life, Short-term Disability and 401k. Wellness programs offered and include a season ski pass.
• Join an engaging culture, an excellent team, and a property with a long history of success
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Consistently offer professional, engaging and friendly service.
• Lead and supervise the Ski Valet team while ensuring all service standards are followed.
• Handle Owner/Guest concerns and react quickly, logging and notifying proper departments.
• Attend regularly scheduled departmental meetings.
• Assign tasks according to daily workflow.
• Balance operational, administrative and Colleague needs.
• Responsible for cleanliness and order of all Guests and Owners ski and snowboard equipment.
• Ensure that ski storage room is constantly organized and kept up to date with Guests and Owners equipment, neatly organized by name and unit number.
• Responsible for all equipment preparedness prior to the start of the ski day

Qualifications

Your experience and skills include:

• Previous guest service experience an asset.
• Excellent communication skills and a professional presentation.
• Strong interpersonal and problem solving abilities.
• Passion for snow sports and winter activities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment - Ability to work cohesively with fellow colleagues as part of a team.
• Ability to focus attention on Owner and Guest needs, remaining calm and courteous at all times.
• Ability to work weekend, holiday and powder day shifts.
• Physical Requirements: frequent carrying and lifting of up to 50 lbs - occasionally up to 100 lbs, constant standing and walking, frequent kneeing, pushing, pulling and lifting.
• Mental Requirements: Able to focus for a 10 hour shift, able to get along with others, able to be coached.

Your team and working environment:

• Independent team environment able to be productive without constant supervision.
• Passionate team who are eager to share their love of winter sports.

Additional Information

Your team and working environment:

• Tight-knit, inclusive, and knowledgeable teammates.
• Supportive team always willing to work together to complete the task at hand.
• Cohesive teams with the ability to be successful with and without direct supervision.

Visa Requirements: Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.

Starting hourly wage: $22.62/hr

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.