What are the responsibilities and job description for the Account Manager position at ACCU-FAB, INC.?
Accu-Fab is one of the top metal fabricators in the Raleigh area. With more that 50 years of experience we pride ourselves in continuing to stay sustainable in an everchanging and dynamic market. To continue our efforts and reach our goals we are looking for an Account Manger to join our team.
Duties and responsibilities:
- Communicating with customers to ensure that all their needs are understood and addressed
- Building strong relationships to maintain old business and acquire new customers
- Collaborating with various internal departments to ensure that they fulfill all customer requests
- Resolving complaints and keeping track of all processes that pertain to customer desires
- Acting as a representative to ensure that customer demands are met with a focus on improving the customer experience
- Collecting and analyzing data concerning consumer behavior to understand changing needs
Skills and qualifications:
- Problem-solving skills to help resolve customer complaints or needs
- Excellent verbal and written communication skills to communicate product ideas to clients
- Ability to drive new business through prospecting new customers and cold calling new leads
- Up-to-date understanding of the industry's consumer behavior
- Strong customer service and interpersonal skills for dealing with different types of customers and prospective clients
- Exceptional analytical skills for analyzing client data
- Time management and multitasking skills in order to handle multiple tasks and customers at once
- Advanced motivational and negotiation skills
- Strong organizational skills and attention to detail
Education and background:
- Bachelor’s Degree in business administration, marketing, sales or similar field
- Two years’ experience in an account management and/or sales
- Previous steel manufacturing background a plus
Account Manager
State Electric Supply Co. -
Roanoke, NC
Account Manager
Temperature Control Solutions, Inc. -
Wilson, NC
Account Manager
Colonial Life & Accident Insurance Company -
Benson, NC