What are the responsibilities and job description for the Configuration Technician position at ACI Learning?
Requirements
- Set up and configure computers and peripheral based on the scope of work.
- To accurately diagnose, the problem with a malfunctioning PC, Mac, laptop, printer or other peripheral.
- Perform quality control on the project assigned.
- Every project is different – technician is expected to follow instructions per project.
- Respond to order requests and customer emails to assist in troubleshooting any problems that arise.
Essential Functions:
- Imaging laptops and desktops
- Hardware and software installations and configurations
- Troubleshooting desktop and laptop hardware and software issues
- Bench testing refurbished devices such as PC, Monitors, switches, phones etc.
- Desktop and Laptop repair
- Server hardware configuration
- Small office installs
- Documentation
Job Type: Full-time
Pay: From $21.64 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $22
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